2021 EPO's Christmas Office closure and data delivery schedule

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EPO / OPS Support
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Joined: Thu Feb 22, 2007 5:32 pm

2021 EPO's Christmas Office closure and data delivery schedule

Post by EPO / OPS Support » Tue Nov 23, 2021 7:38 pm

Dear all,

The EPO will be closed during Christmas holidays from Thursday, 23 December 2021 until Monday, 3 January 2022.

Also note that 6th of January is a national holiday in Austria.

See official holiday schedule here:
https://www.epo.org/service-support/holidays.html

During Christmas closure and on 6th of January there will be no user support available for either bulk data products or for OPS webservices from the Patent Data Services Team in EPO Vienna Office.

As it is always the case, we will not be able to provide any bulk data product packages in and of week 52/2021, apart from EBD and EP full text data packages that will be available online on Wednesday, 29 of December 2021, at 14:00 CET.

All other data packages of that week will only be available in week 01/2022. We will load them as they become available.

We will also not update any tables on Weekly updates website in week 52/2021: https://www.epo.org/searching-for-paten ... eekly.html

In week 01/2022 we will load all new packages as well as all week 52/2021 packages and we will update tables on the website with week 01/2022 updates. If you need tables of week 52/2021 please send us an email and we will send those to you.

On 6th of January, only EPO Vienna office will be closed for business, but all data planned for Thursday, 6th January 2022, as well as Weekly updates website, will be published on that day in spite of office closure.

If you want to extend, increase or cancel subscriptions to bulk data or OPS paying account please make sure to do so well before office closure in December. All subscriptions for bulk data and OPS paying are January-December based, so make sure you start or stop them on time.

Don't forget that we offer online consultations via Teams/Skype/Zoom to anyone who needs help or advise on any patent data related issues such as recommendations on best suited bulk data set or PI tools , OPS subscriptions or use of OPS in general, any Inpadoc-related matters (legal events, families etc) or any other patent information data related assistance that Patent Knowledge/ Patent Data Services team in EPO Vienna is able to provide.

If you would like to take advantage of such one-on-one online exchange meetings than send us an email to patentdata@epo.org and we will organise online consultation meeting at your convenience with either you or your entire team. We noticed that users benefit greatly from such direct access and in return we are grateful to use any possibility we get to hear how you use our data and our services as well as what issues or questions you have.


Regards,

Vesna Vajsbaher on behalf of Patent Data Services Team


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