403 error - Developer account is blocked

[rfaga]

Hi,

I created my developer account and I'm using python-epo-ops-client to access the OPS API. I added some prints to understand why I'm getting 403 error when I try any operation as a registered user. I can see I get successfully my access token:

Code: Select all

>>> self.access_token.response.content
{
  "issued_at" : "1456234746567",
  "application_name" : "----------c361-4d36----------------",
  "scope" : "core",
  "status" : "approved",
  "api_product_list" : "[ops31-prod]",
  "expires_in" : "1199",
  "developer.email" : "--------@----------",
  "token_type" : "BearerToken",
  "client_id" : "XXX",
  "access_token" : "of5Cpn8Ag1yoQXmgZlWwX237L58f",
  "organization_name" : "epo",
  "refresh_token_expires_in" : "0",
  "refresh_count" : "0"
}

But then any post that I try I get this error:

Code: Select all

>>> response = self._post(url, data, extra_headers) # related to _make_request code on RegisteredClient at api.py file
>>> response.content
'<error><code>403</code><message>Developer account is blocked</message>\n\t\t\t\t</error>\n\t\t\t'

I can see I have my status approved also for my both applications that I have registered, and if I try to use the access token generated by ops-dev console ( https://apigee.com/ops-dev/embed/console/ops31-prod ) then I can make my code work (while this token is valid).

Is there any other thing that I need to make with my account?

Thanks

[EPO / OPS Support]

Hi,

I don't know what that could be because I don't know your user ID to check the status of your registration. So please send us an email instead of writing on this forum and we will have a look at your account.

But usually, 403 error is indication that you are too quick with your requests (recognised as a robot) and that you fail to obey OPS limitations or throttling (all described in OPS documentation).

Anyhow, please send us an email (you have our email on all registration-related notifications) and we will have a closed look.

Regards,

OPS support