About free trial application.

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Posts: 5
Joined: Tue Jun 30, 2020 2:41 pm

About free trial application.

Post by hz2019 » Thu Apr 15, 2021 5:37 am

My account just expired but I still have some work left so I applied a free trial case, but 2 weeks passed I still haven't received any information.
I tried another email yesterday but still no reply..
Any possible reason for this? :shock: I'm sure I'm a friendly user and my email adress didn't have any application before...

Posts: 261
Joined: Thu Feb 22, 2007 5:33 pm

Re: About free trial application.

Post by EPO / PATSTAT Support » Thu Apr 15, 2021 4:51 pm

Hello hz2019,
kindly contact the EPO via patstat @ epo.org for this kind of requests.
Test accounts -although providing full functionality- are by nature limited in time - maximum 1 month-.
You can of course take a 3 month subscription on PATSTAT Online to continue your work.
PATSTAT Support Team
EPO - Vienna
patstat @ epo.org

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