Search found 30 matches
- Thu Oct 25, 2018 11:28 am
- Forum: Technical issues
- Topic: Family in a specific patent on Espacenet: It could be incorrect
- Replies: 1
- Views: 2970
Re: Family in a specific patent on Espacenet: It could be incorrect
Dear Albert, We had a look at the simple patent family of the application in your thread and we can confirm that the family is built correctly. Both WO’s claim one and the same US provisional application and are therefore part of the DOCDB simple patent family that can be found under “Also published...
- Wed Jan 31, 2018 11:19 am
- Forum: Patent Information Matters
- Topic: Patent Information Tour - New e-learning module
- Replies: 0
- Views: 4288
Patent Information Tour - New e-learning module
We are happy to inform you that the former flash-based Patent Information Tour (E-learning modules) has been revised and re-launched in a more user friendly HTML format. Patent information is the name we give to the technical information you find in patent documents, plus legal and business-relevant...
- Wed Jan 31, 2018 11:19 am
- Forum: Search tips
- Topic: E-Learning Patent Information Tour
- Replies: 0
- Views: 2480
E-Learning Patent Information Tour
We are happy to inform you that the former flash-based Patent Information Tour (E-learning modules) has been revised and re-launched in a more user friendly HTML format. Patent information is the name we give to the technical information you find in patent documents, plus legal and business-relevant...
- Wed Jan 31, 2018 11:19 am
- Forum: European Patent Register and Register Alert
- Topic: E-Learning Patent Information Tour
- Replies: 0
- Views: 9427
E-Learning Patent Information Tour
We are happy to inform you that the former flash-based Patent Information Tour (E-learning modules) has been revised and re-launched in a more user friendly HTML format. Patent information is the name we give to the technical information you find in patent documents, plus legal and business-relevant...
- Wed Sep 21, 2016 4:11 pm
- Forum: Search tips
- Topic: Result List- selection of reference documents
- Replies: 5
- Views: 4507
Re: Result List- selection of reference documents
Dear Mr. Weydemann Thank you very much for your query! It has lead the Espacenet team to investigate the search behaviour of Espacenet and as a consequence of that to extensively update all documentation referring to the “reference document”. Basically there are two factors to your question. Firstly...
- Tue Sep 13, 2016 12:03 pm
- Forum: Patent Information Matters
- Topic: What to do if Espacenet rejects your IP address?
- Replies: 2
- Views: 5171
Re: What to do if Espacenet rejects your IP address?
Dear Petter, I would suggest you to send a short e-mail indicating your IP address (e.g. through Google "What is my IP address") and a screen shot or URL of the message you get at the following e-mail address : patentinformation@epo.org Our IT expert will then investigate the nature of the...
- Thu Jul 28, 2016 6:40 am
- Forum: Search tips
- Topic: patent publication dates query in espacenet
- Replies: 1
- Views: 2017
Re: patent publication dates query in espacenet
Dear Thesis writer,
Your post has been received as e-mail as well.
We have forwarded your enquiry to the relevant team (Patstat). The colleagues in charge of this product will answer your questions by e-mail.
Kind regards,
Your user support team
Your post has been received as e-mail as well.
We have forwarded your enquiry to the relevant team (Patstat). The colleagues in charge of this product will answer your questions by e-mail.
Kind regards,
Your user support team
- Fri Jun 17, 2016 9:39 am
- Forum: Search tips
- Topic: how to..
- Replies: 1
- Views: 9255
Re: how to..
Dear forum user, To check the legal status of EP and WO patent documents please access the European Patent Register : https://register.epo.org/regviewer For national patent documents the European Patent Office relies on the (bulk) deliveries from the various national patent offices regarding the pub...
- Thu Jun 16, 2016 12:19 pm
- Forum: Technical issues
- Topic: NB: If you receive "An error has occurred" message
- Replies: 0
- Views: 2968
NB: If you receive "An error has occurred" message
Dear users, If you retrieve this message: Error message.jpg please be aware that a certain chain of events can lead to a corrupted Query History. We have a fix for this issue which will be rolled out soon. In the meantime, please do the following steps : 1. Go to Espacenet 2. Paste the following int...
- Fri May 20, 2016 1:25 pm
- Forum: Technical issues
- Topic: Can't access ESPACENET in Window 10 with Chrome Browser
- Replies: 10
- Views: 5695
Re: Can't access ESPACENET in Window 10 with Chrome Browser
Dear Todd,
No, there is no time frame. It should work on all Chrome versions affected. If the zoom is 125% then it needs to be changed. Should you have the same issue with 110% and 100% the problem has a different nature.
Patent Information User Support Team
No, there is no time frame. It should work on all Chrome versions affected. If the zoom is 125% then it needs to be changed. Should you have the same issue with 110% and 100% the problem has a different nature.
Patent Information User Support Team