Search found 8 matches

by likharev
Thu Aug 21, 2014 5:56 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 2012

Re: 500 Internal Server Error, SERVER.DomainAccess

could you please send me contact email via PM, I looked at the registration info and do not see it.

Thank you.
by likharev
Thu Aug 21, 2014 4:26 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 2012

Re: 500 Internal Server Error, SERVER.DomainAccess

I will write to support, but this is sitewide problem 8:24 US PT, getting back HTTP 500 from our application, same error I see in ops dev area ( API console ), with authenticated or not call. HTTP/1.1 500 Internal Server Error X-EPO-Forwarded: [107.23.76.135] X-Throttling-Control: idle (images=green...
by likharev
Wed Aug 13, 2014 4:16 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 2012

Re: 500 Internal Server Error, SERVER.DomainAccess

Dear OPS support, I'm obviously using correct authenticated OAuth call with provided bearer information and I can prove it, and my trace shows that token is long to expire, besides in case of expired token different HTTP code should be returned and expected, but nevertheless I'm getting HTTP 500 ( i...
by likharev
Wed Jul 23, 2014 4:15 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 2012

500 Internal Server Error, SERVER.DomainAccess

Question about stability of the system, it seems following happening quite frequently, any plans to address this issues? Thanks. HTTP/1.1 500 Internal Server Error Content-Language:enX-EPO-Client-IP:107.23.129.198Content-Length:219Server:ApacheX-IndividualQuotaPerHour-Used:219X-Powered-By:Servlet 2....
by likharev
Tue Feb 11, 2014 5:02 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 403 - This request has been reject
Replies: 5
Views: 1750

Re: 403 - This request has been reject

Dear OPS support,
I haven't found the answer for my question in the referred article, again I'm getting 403, reason Blacklisted, I need to understand if this is temporary blocking or permanent.

Thank you.
by likharev
Tue Feb 11, 2014 8:47 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 403 - This request has been reject
Replies: 5
Views: 1750

403 - This request has been reject

Hi, documentation says, "Request is made to any resource that will be blocked (blacklisting)" Service was running in the anonymous ( not-throttled ) mode for the initial test, now I'm ready to deploy with registered account and correct throttling and I see this error. I understand this is due to quo...
by likharev
Thu Dec 19, 2013 7:44 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Timeframe for validating OPS account
Replies: 3
Views: 2946

Re: Timeframe for validating OPS account

Hi,
the only email I received is the email that reads:

"Your registration details are now being validated by the European Patent Office (EPO)"

but I have access and I can create apps.

Thank you.
by likharev
Wed Dec 18, 2013 10:56 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Timeframe for validating OPS account
Replies: 3
Views: 2946

Timeframe for validating OPS account

Hi,
how long it usually takes to validate and setup non-pay ops user account, I applied last week and still no response.

Thank you.