Search found 22 matches

by jalipert
Mon Jun 15, 2020 4:48 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Family Services Outages
Replies: 2
Views: 77

Re: Family Services Outages

After we started noticing frequent outages, we created a downtime detector that makes a single call to the family API every 15 minutes and checks the result to see if it matches what we expect. Sometimes, the outage takes place by an obvious HTTP/1.1 504 Gateway Timeout error to the family API, and ...
by jalipert
Mon Jun 15, 2020 4:03 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Family Services Outages
Replies: 2
Views: 77

Family Services Outages

Hello, I'm writing about an issue with the OPS Family Services endpoint that we've been experiencing and monitoring for some time. We frequently experience downtimes of this service several times per week. They seem to be most common on Fridays. These downtimes can last from a few minutes to 30 minu...
by jalipert
Mon Mar 02, 2020 6:13 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: docdb biblio queries are extremely slow for recent US patents
Replies: 8
Views: 424

Re: docdb biblio queries are extremely slow for recent US patents

Thank you for looking into supporting this feature. That would be an excellent addition to the API.

Best,
Joe
by jalipert
Thu Feb 27, 2020 6:26 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: docdb biblio queries are extremely slow for recent US patents
Replies: 8
Views: 424

Re: docdb biblio queries are extremely slow for recent US patents

OK, so I dug a little deeper, and I've narrowed down the issue to these three patents in my list. All of which have thousands of references cited, and thus, a large response size. See below: US.9750499.B2 - 40 seconds, 3.87 MB, ~5,000 references cited US.9743929.B2 - 45 seconds, 3.79 MB, ~4,900 refe...
by jalipert
Thu Feb 27, 2020 6:01 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: docdb biblio queries are extremely slow for recent US patents
Replies: 8
Views: 424

Re: docdb biblio queries are extremely slow for recent US patents

Hi Vesna, I just ran a comparison between two patents: US7123123B2 and US9750499B2. US.7123123.B2 took 1 second to get a response from the API. US.9750499.B2 took 40 seconds to get a response from the API. See images below of postman responses. Maybe it has something to do with the second patent hav...
by jalipert
Wed Feb 26, 2020 6:06 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: docdb biblio queries are extremely slow for recent US patents
Replies: 8
Views: 424

Re: docdb biblio queries are extremely slow for recent US patents

Having the issue again today. Making an API request for the biblio data of docdb for this list of patents just runs indefinitely with no response. Can someone from the support staff try this and see if it can be reproduced? API endpoint: https://ops.epo.org/3.2/rest-services/published-data/publicati...
by jalipert
Tue Feb 25, 2020 3:28 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: docdb biblio queries are extremely slow for recent US patents
Replies: 8
Views: 424

docdb biblio queries are extremely slow for recent US patents

Example: https://ops.epo.org/3.2/rest-services/published-data/publication/docdb/biblio US.9750499.B2 takes over a minute to get a response, whereas if I take an older patent such as: US.7123123.B2 the response is nearly instant. This time delay seems even worse in batch. When querying this batch of ...
by jalipert
Sun Dec 01, 2019 7:20 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Recent OPS outages
Replies: 1
Views: 1231

Recent OPS outages

Hello OPS Team, We've noticed some recent outages w/ various OPS services beyond the normal nightly maintenance window. Are these issues expected to be resolved soon? Detected outages over the past two days: 11/29/2019: 7:33PM UTC (for 1 minute) 8:05 PM UTC (for 6 minutes) 8:41 PM UTC (for 1 minute)...
by jalipert
Mon Jul 30, 2018 2:41 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: How to obtain formula images in claim text?
Replies: 1
Views: 1159

How to obtain formula images in claim text?

In the claim text returned from OPS, chemical formulas are often referenced with img tags and a reference number. Example EP.2236541.A1: <claim-text>1. A (optionally non-dendrim eric) polyester amide macromolecule represented by Formula 1. <img class="EMIRef" id="029338117-ib0021"/></claim-text> How...