Search found 5 matches

by haeusec1
Fri Apr 16, 2010 3:26 pm
Forum: Archive
Topic: SmartCard Problems
Replies: 1
Views: 3257

SmartCard Problems

Dear all As we have now several year experience with epoline online filing we see an new problem coming up to us. When we use our SmartCard very often we see, that after a while the smart card terminal is not possible to correct read out the certificate of our SmartCards. The SmartCards damage due t...
by haeusec1
Fri Apr 16, 2010 2:38 pm
Forum: Archive
Topic: Problems with users being deleted
Replies: 8
Views: 5179

Re: Problems with users being deleted

Dear all We have also the same problem in our company and this generates us a lot of trouble. Our users are entering their information correctly so this must be a problem with the software. We hope someone could help us about this. Thank you in advance. Christian Häusermann F. Hoffmann-La Roche Ltd
by haeusec1
Fri Aug 28, 2009 10:14 am
Forum: Archive
Topic: adobe reader / pdf viewer Problem
Replies: 6
Views: 5174

Re: adobe reader / pdf viewer Problem

Dear Omega

In our Citrix environment we see the same process as in your installation.
Epoline can't close other's users open pdfs, because they work with
an other userprofile.
We can only say that we are very lucky about this !

Regards
Christian
by haeusec1
Thu Aug 27, 2009 5:11 pm
Forum: Archive
Topic: adobe reader / pdf viewer Problem
Replies: 6
Views: 5174

Re: adobe reader / pdf viewer Problem

Thanks Madu for your answer As we work with an Citrix environment and epoline online filing, it's possible to work with this message, but it's not really perfect. If it would be possible to use the pdf viewer not exclusive in an newer Version this could help us to work faster with the application ! ...
by haeusec1
Mon Aug 03, 2009 4:14 pm
Forum: Archive
Topic: adobe reader / pdf viewer Problem
Replies: 6
Views: 5174

adobe reader / pdf viewer Problem

Dear all We have a problem by handling PDF's with Epo Online Filing. 1. Step : Open on your PC a PDF file. 2. Step : Start Epoline Online Filing 3. Step : Open an EP Application and try to open a PDF where you see on the left side all documents (xml,PDF) Then the following Warning Message pop's up :...