Not at present. But this could well be a worthwhile change request - please submit it officially to the user support so that if gets registered appropriately.
Thanks,
Thorsten
Search found 94 matches
- Tue Dec 21, 2010 12:57 pm
- Forum: User management
- Topic: User Password length / complexity
- Replies: 2
- Views: 4096
- Mon Dec 13, 2010 12:25 pm
- Forum: Archive
- Topic: Online renewal fee payments - cross checks
- Replies: 3
- Views: 7754
Re: Online renewal fee payments - cross checks
http://www.epoline.org/portal/ ->Download centre ->Software ->Online Fee Payment related software
-Thorsten
-Thorsten
- Mon Jul 12, 2010 3:13 pm
- Forum: EP
- Topic: Form 1200 (EuroPCT) - XML present after sending but no PDF
- Replies: 1
- Views: 2702
Re: Form 1200 (EuroPCT) - XML present after sending but no PDF
Dear Chris, please approach the EPO User support (see above or support@epo.org ) with your problem. The forum is not the right place for such specific issues that may require close communications to find out the exact circumstances of your problem as what you're describing is not a 'normal' behaviou...
- Mon Jul 05, 2010 8:11 am
- Forum: National offices
- Topic: UK application moved after 01/07/10 update
- Replies: 2
- Views: 3074
Re: UK application moved after 01/07/10 update
Hi Chris, this sounds rather strange - when you view the application is the receipt still amongst the documents? If so, the first thing I would recommend to do is to export this application and see if all documents including the receipt are actually part of the export. There is actually no way to mo...
- Tue Jun 22, 2010 10:32 am
- Forum: PDF issues
- Topic: PRoblem with Acrobat Reader V9
- Replies: 1
- Views: 2670
Re: PRoblem with Acrobat Reader V9
Please contact our support (contact details see above or mail to support@epo.org ) for direct and personal help.
Thorsten
Thorsten
- Fri May 28, 2010 5:19 pm
- Forum: EP
- Topic: Form 1200 (EuroPCT) auto inserts Renewal
- Replies: 2
- Views: 3057
Re: Form 1200 (EuroPCT) auto inserts Renewal
Well, this is just one of these things were different users may have contradicting requirements due to their difference in business behaviour. Our procedural specifiers have opted for the default selection paired with a yellow warning message in order to serve the majority of users. If this is reall...
- Mon May 17, 2010 1:40 pm
- Forum: EP
- Topic: Amendments for regional phase entry
- Replies: 1
- Views: 6502
Re: Amendments for regional phase entry
The advice is correct - the tick box does not refer to the above static text but indicates that further amendments are enclosed. For confirmation of this statement see the ticks on the resulting PDF form.
Thorsten
Thorsten
- Wed Apr 28, 2010 2:14 pm
- Forum: Patent Management System Integration
- Topic: New document defining the XML content within EP and PCT
- Replies: 6
- Views: 23617
Re: New document defining the XML content within EP and PCT
Hi Sue, not really related, however, I wonder how you create the files are you importing perhaps already sent items that include the files xmit-receipt.xml? I confess that I have never come across this issue before and I would need more information as to the exact circumstances of your installation ...
- Mon Apr 19, 2010 9:39 am
- Forum: Archive
- Topic: SmartCard Problems
- Replies: 1
- Views: 6132
Re: SmartCard Problems
Dear Christian,
this post is useful if you want to trigger a general discussion amongst users but it does not replace any official request to the EPO. The latter needs to be done by official communication to our support.
Thorsten
this post is useful if you want to trigger a general discussion amongst users but it does not replace any official request to the EPO. The latter needs to be done by official communication to our support.
Thorsten
- Mon Apr 19, 2010 9:37 am
- Forum: Archive
- Topic: Problems with users being deleted
- Replies: 8
- Views: 7603
Re: Problems with users being deleted
This issue is addressed with v5 - where all invisible/blocked user accounts are made visible again and inside the user administration, a new check box is provided which is ticked whenever a user mis-types the password 3 times - the administrator (or anyone having access to the user administration) c...