Search found 78 matches

by Martinadu
Fri Apr 20, 2018 3:26 pm
Forum: General announcements
Topic: Problem with Global Dossier
Replies: 1
Views: 1342

Re: Problem with Global Dossier

Please contact the user desk for further assistance if you still have this problem
by Martinadu
Fri Apr 20, 2018 3:23 pm
Forum: PatXML
Topic: PATXML / WORD COMPATIBILITY
Replies: 3
Views: 1587

Re: PATXML / WORD COMPATIBILITY

Please contact Customer services fro investigation
by Martinadu
Fri Jan 26, 2018 2:06 pm
Forum: New Online Filing (CMS)
Topic: False Virus warning on Receipts
Replies: 1
Views: 1025

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:06 pm
Forum: Product announcements
Topic: False Virus warning on Receipts
Replies: 1
Views: 465

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:06 pm
Forum: General announcements
Topic: False Virus warning on Receipts
Replies: 1
Views: 297

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:05 pm
Forum: General
Topic: False Virus warning on Receipts
Replies: 1
Views: 571

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:05 pm
Forum: EP
Topic: False Virus warning on Receipts
Replies: 1
Views: 281

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:05 pm
Forum: Online Filing v 5
Topic: False Virus warning on Receipts
Replies: 1
Views: 190

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 12:23 pm
Forum: General
Topic: False Virus warning on Receipts
Replies: 1
Views: 571

False Virus warning on Receipts

We are currently experiencing a technical issue with submissions via Online filing and New online filing (CMS). The acknowledgement of receipt contains a virus warning which is false. We are confident filings will be processed as usual. Our technicians are working to resolve the issue ASAP. We apolo...