Search found 62 matches

by Martinadu
Tue Nov 07, 2017 2:46 pm
Forum: New Online Filing (CMS)
Topic: Status 'Ready for Signature' is missing
Replies: 1
Views: 778

Re: Status 'Ready for Signature' is missing

Rather very late response, but sometimes next year 2018 a major update of the product will allow
ready to sign...
by Martinadu
Tue Nov 07, 2017 2:43 pm
Forum: New Online Filing (CMS)
Topic: CMS/Firefox/Win7 - Security Certificate Invalid - solved
Replies: 3
Views: 412

Re: CMS/Firefox/Win7 - Security Certificate Invalid - solved

As discovered already, the gclib.dll under C:\Program Files\Gemalto\Classic Client\BIN\ is what was needed.
The issue started with Mozilla's release of a new proper 64 bit version of Firefox last month which required the proper 64 bit dll. Version 56

Regards,

Support
by Martinadu
Thu Oct 19, 2017 3:18 pm
Forum: User management
Topic: User import in OLF CLient
Replies: 4
Views: 868

Re: User import in OLF CLient

You are right about there not being an automatic way to import user names to the production server. The only way is IF the users already existed in an OLF installation then there is an option to export the User Administration , and import the user Administration under the settings tab in the Server ...
by Martinadu
Thu Oct 19, 2017 12:22 pm
Forum: User management
Topic: User import in OLF CLient
Replies: 4
Views: 868

Re: User import in OLF CLient

Dear Mr. Pietsch, The new payment only by electronic means starting from 1 December can be carried out via the Online Fee payment in our Myepoline portal, in addition to being done via the Oline Filing software and the CMS Filing. For the online filing, my first assumption is that a network (distrib...
by Martinadu
Tue Aug 15, 2017 5:21 pm
Forum: General announcements
Topic: The server certificate cannot be trusted error
Replies: 0
Views: 4887

The server certificate cannot be trusted error

The following error has been received by many since the evening of August 14, 2017. Please
download and install the following patch to resolve the issue.

http://docs.epoline.org/epoline/product ... ch5030.exe
by Martinadu
Fri Sep 16, 2016 11:27 am
Forum: EP
Topic: Change version of PDF to 1.4
Replies: 1
Views: 575

Re: Change version of PDF to 1.4

Dear John, Sorry for this rather late reply. Some PDF converters do allow downgrading. You will need to contact the software provider of course to verify this. In any case, the Amyuni PDF converter has gone through updates and is able to definitely provide what you what. The latest version is 5.5.11...
by Martinadu
Fri Sep 16, 2016 11:18 am
Forum: New Online Filing (CMS)
Topic: Temporary unavailability (CMS) from 30 Sept - 2 October
Replies: 0
Views: 1453

Temporary unavailability (CMS) from 30 Sept - 2 October

Owing to technical maintenance work, new online filing (CMS) will be temporarily unavailable for three days from 10.00 hrs CET on Friday, 30 September, until 23.00 hrs CET on Sunday, 2 October 2016. To continue to file online during this downtime, please use Online Filing or the web-form filing serv...
by Martinadu
Thu Apr 21, 2016 12:53 pm
Forum: My Files
Topic: New Online Tutorial for MyFiles now available
Replies: 0
Views: 2189

New Online Tutorial for MyFiles now available

We are pleased to announce that an interactive tutorial for the EPO Mailbox is now available online for use. The tutorials are a very good starting point for a first time user of the products, a self-training tool and a quick reference to various aspects of managing received communication in the ele...
by Martinadu
Thu Apr 21, 2016 12:51 pm
Forum: Mailbox
Topic: New Online Tutorial for Mailbox now available
Replies: 0
Views: 456

New Online Tutorial for Mailbox now available

We are pleased to announce that an interactive tutorial for the EPO Mailbox is now available online for use. The tutorials are a very good starting point for a first time user of the products, a self-training tool and a quick reference to various aspects of managing received communication in the ele...
by Martinadu
Wed Nov 25, 2015 9:34 am
Forum: New Online Filing (CMS)
Topic: Temporary unavailability of online services on 28 November 2
Replies: 0
Views: 481

Temporary unavailability of online services on 28 November 2

Owing to technical maintenance work the following online services of the EPO will be temporarily unavailable on Saturday, 28 November 2015, between at least 10:00 and 12:30 CET:  INPADOC patent family service Espacenet  European Patent Register  Open Patent Services  Online filing  New online f...