Search found 32 matches
- Fri Nov 27, 2009 10:48 am
- Forum: PDF issues
- Topic: Annex F
- Replies: 16
- Views: 27772
Re: Annex F
Sin embargo, hay diferencias en cada una de las especificaciones. El software Amunyani que fue incluido con eOLF utilizados para producir archivos PDF no conformes. Yo tenía la impresión de que había sido fijada, pero podría haber levantado la cabeza de nuevo en las versiones se utiliza en la actua...
- Fri Oct 23, 2009 2:28 pm
- Forum: Archive
- Topic: Accessing My.epoline via Mozilla Firefox 1.5.0.X
- Replies: 8
- Views: 10054
Re: Accessing My.epoline via Mozilla Firefox 1.5.0.X
The process is the same. but check the smart card FAQs for Vista and Gemsafe 5.1 information
http://docs.epoline.org/faq/en/index.htm
http://docs.epoline.org/faq/en/index.htm
- Thu Sep 03, 2009 3:17 pm
- Forum: Installation and maintenance
- Topic: Import several files
- Replies: 3
- Views: 4108
Re: Import several files
It's unclear how you plan to import. There is the XML import and the form import. Within the Online filing Server manager, you can import serveral forms previously exported by the same server manager tool of another installation. Alternatively copy the XML zip files into C:\Program Files\EPO_OLF\OLF...
- Tue Aug 25, 2009 1:20 pm
- Forum: Archive
- Topic: adobe reader / pdf viewer Problem
- Replies: 6
- Views: 7004
Re: adobe reader / pdf viewer Problem
Dear haeusec1, The software is actually working as designed. The online filing software requires exclusive use of the PDF viewer from your Adobe reader to view documents, and rather than just close other instances, we try to give the user the information first. There is no option to disable this war...
- Tue Aug 25, 2009 7:52 am
- Forum: EP
- Topic: templates and drafts do not work after updates
- Replies: 6
- Views: 3876
Re: templates and drafts do not work after updates
Just another tip. EBL-initialized failed has also been know in the past to be as a result of interference for antivirus/antispam products like ETrust or Norton for example. make sure you have the latest updates for your anti virus prog. and that your filing suftware is in the exception list. Just so...
- Tue Aug 25, 2009 7:42 am
- Forum: Installation and maintenance
- Topic: Erreur suite à l'installation du patch epptch4032
- Replies: 1
- Views: 1682
Re: Erreur suite à l'installation du patch epptch4032
C'est necessaire d'installer le patch sur les PC client aussi Notez 04-08-2009 En installant la mise à jour, vous pourrez joindre : des documents PDF dont la taille excède très légèrement les dimensions permises pour le format A4, et ce en raison de paramètres ou d'un mode de fonctionnement du scann...
- Tue Aug 25, 2009 7:38 am
- Forum: Installation and maintenance
- Topic: password in OLF 4.0 (admin user)
- Replies: 1
- Views: 1653
Re: password in OLF 4.0 (admin user)
As you have observed yourself, the activities on the Demo side do not affect the Production side, as they are on
2 separate databases. You may need to have a password reset. Please contact support for futher help.
2 separate databases. You may need to have a password reset. Please contact support for futher help.
- Tue Aug 25, 2009 7:33 am
- Forum: Installation and maintenance
- Topic: Gemsafe V5.1 and PGP
- Replies: 2
- Views: 4430
Re: Gemsafe V5.1 and PGP
We need to understand your use of GemSAFE. We do have 2 versions running currently. 4.2 SP4 and 5.1 . Do you mean the 5.1 ? And when you say Data Encryption, are you referring to the use of the software for EPO online Filing and/or accessing my.epoline for the purpose of online fee payment or other ...
- Mon Jul 13, 2009 10:09 am
- Forum: Archive
- Topic: New PatXML version 1.3.4 now available
- Replies: 10
- Views: 14541
Re: New PatXML version 1.3.4 now available
Dear JJJ, I can imagine your frustation, but unfortunately there is not much that can be done about this issue. See question 3, in the Frequesntly asked questions of PatXML. 3. Why was MS Word chosen over any of the other word-processing systems available (e.g. WordPerfect)? Most people now use Word...
- Thu Jun 04, 2009 4:34 pm
- Forum: Installation and maintenance
- Topic: uninstall GEM libraries
- Replies: 4
- Views: 3424
Re: uninstall GEM libraries
HI twesthues Thank you for your fast answer. I have a main issue to apply your solution. I don't find the EPO disk where Gem 4.2.0 SP3 is present. Bad luck ! GemSAFE 4.20 SP3 was supplied by the French patent Office INPI, and they can help you with that version Please contact the EPO user Support, ...