Search found 716 matches

by EPO / OPS Support
Wed Jun 09, 2021 7:02 pm
Forum: Espacenet
Topic: Problem with OPS INPADOC services and Espacenet (Family, legal events)
Replies: 0
Views: 103

Problem with OPS INPADOC services and Espacenet (Family, legal events)

Dear users, We are currently experiencing interruptions and at times restricted access in some OPS services due to very high amount of unauthorised automated processes running in Espacenet that have consequently influence on OPS INPADOC services and are therefore also obstructing traffic and access ...
by EPO / OPS Support
Wed Jun 09, 2021 7:02 pm
Forum: Classic Espacenet
Topic: Problem with OPS INPADOC services and Espacenet (Family, legal events)
Replies: 0
Views: 133

Problem with OPS INPADOC services and Espacenet (Family, legal events)

Dear users, We are currently experiencing interruptions and at times restricted access in some OPS services due to very high amount of unauthorised automated processes running in Espacenet that have consequently influence on OPS INPADOC services and are therefore also obstructing traffic and access ...
by EPO / OPS Support
Wed Jun 09, 2021 7:02 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Problem with OPS INPADOC services and Espacenet (Family, legal events)
Replies: 0
Views: 145

Problem with OPS INPADOC services and Espacenet (Family, legal events)

Dear users, We are currently experiencing interruptions and at times restricted access in some OPS services due to very high amount of unauthorised automated processes running in Espacenet that have consequently influence on OPS INPADOC services and are therefore also obstructing traffic and access ...
by EPO / OPS Support
Mon May 17, 2021 7:18 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Robot Detected Error only from one computer
Replies: 11
Views: 226

Re: Robot Detected Error only from one computer

Hi, Not sure if that makes it easier for you to know, but we are aware of all that and this is why I mentioned new webservices in making, we know we will change a lot in new services, including throttling, which we will replace but unfortunately, that will all only be possible in new tools and servi...
by EPO / OPS Support
Wed May 12, 2021 10:31 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Robot Detected Error only from one computer
Replies: 11
Views: 226

Re: Robot Detected Error only from one computer

Hi, Yes, that is message that appears with 403 error. As stated in OPS documentation - mostly it appears when there are problems with authentication, but there are other reasons why OPS will give that error, including Throttling related actions Capture_error.PNG As far as your second question, anyth...
by EPO / OPS Support
Wed May 12, 2021 7:17 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Robot Detected Error only from one computer
Replies: 11
Views: 226

Re: Robot Detected Error only from one computer

Hi, Manual access only leads to Robot detection when we have companies using one or only few IP addresses but have many users that are all simultaneously using Espacenet/Register all at the same time. This is normal since Espacenet is open to public and requires no registration so only an IP address...
by EPO / OPS Support
Thu May 06, 2021 9:00 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: ID field within bibliographic-data
Replies: 1
Views: 126

Re: ID field within bibliographic-data

Hi Benoit, You don't have to work with that ID, in the XML you have proper application number reference you can use instead, see the picture Capture_register.PNG The bibliographic-data element can have the following attributes: Capture_nnn.PNG UPDATE: P stands for Patent, according to my register co...
by EPO / OPS Support
Thu May 06, 2021 8:18 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: NOW IN PROD: Further information available about the upcoming OPS Register release
Replies: 0
Views: 995

NOW IN PROD: Further information available about the upcoming OPS Register release

Dear users, 09.6.2021 UPDATE: this release is in production since 02.06.2021 -we are keeping this original notification in forum FYI. The information below relates to our previous forum announcement: https://forums.epo.org/ops-register-existing-schema-definition-rplus-xsd-to-be-amended-soon-9781 Alt...
by EPO / OPS Support
Thu May 06, 2021 9:54 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Robot Detected Error only from one computer
Replies: 11
Views: 226

Re: Robot Detected Error only from one computer

HI

If you need that, then please send us an email to PATENTDATA (at) epo.org and tell me you user name in that email.

Regards,
Vesna for OPS support
by EPO / OPS Support
Thu May 06, 2021 7:15 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Robot Detected Error only from one computer
Replies: 11
Views: 226

Re: Robot Detected Error only from one computer

Hi, I cannot help you there, I am afraid . If it works on one than this means that you are reaching the service correctly. Clearly, from the response given, one of your computers doesn't authenticate properly from whatever reason... Maybe some of the developers reading this will have an idea what yo...