It is real fun, when the admin-password is mistyped three times (and you have only one admin). Only rescue then is to directly edit the database. Yes, that was my concern when we started noticing the problem. It's useful to know why it's happening, so at least there's less fear that it will just &q...

Sorry should have made it clear we have been advised that potentially it could be caused by a user entering the wrong password three times. I've just run a test and, yes, a user is deleted if they get their password wrong three times. I don't know about anyone else, but I think that sounds like a c...

Hi We have been trialling Online filing and have 80 or so users with different access permissions. The problem is that once every day or two, a random user profile is deleted and requires recreation. Before you ask, this is definitely not human error since only two people (including me) have adminis...

Hi Thanks for the reply! By status change, I mean the event that triggered the update isn't on the website. So, for example, the email update has the following fields: Appl./Publ. No. Appl. No. Reference Date of change Event And, under Date and Event, you'd get: 2008-01-04 Change - applicant 2008-01...

Great work on the new WEBRegMT. Looks great and I've managed to import all 241 of my live cases. Hooray! The new emails are great - with the mention of the status change that generated the email. However, this status change is not listed on the website's list of changed files. Would that be possible...

Hello As a regular user of WebRegMT, I find it useful but that there is room for improvement. For example, it is possible to enter a reference and a description for each file, but the email notifications only include the reference. Would it not be possible to include the description as well? Perhaps...