Search found 111 matches

by Martinadu
Fri Jan 10, 2020 11:03 am
Forum: Smart cards and smart card drivers
Topic: all known issues with Cryptovision & workarounds
Replies: 2
Views: 763

Re: all known issues with Cryptovision & workarounds

See response on one of your mails. Our main support is Windows, but limited support for the MAC and Linux
by Martinadu
Fri Jan 10, 2020 11:01 am
Forum: Smart cards and smart card drivers
Topic: MACOS: Cryptovision does not work ?
Replies: 6
Views: 2721

Re: MACOS: Cryptovision does not work ?

Dear user, Cryptovision works on the MAC. Please be aware that the EPO support for the MAC is very limited. Mostly just the software. The good news is that a new version of cryptovision for MAc has been released. Please go to our web site https://www.epo.org/app/secure-download/gemsafe/cryptovision/...
by Martinadu
Mon Dec 09, 2019 3:32 pm
Forum: Installation and maintenance
Topic: Move ePo to a new Server
Replies: 1
Views: 1698

Re: Move ePo to a new Server

Sorry for the rather late answer. Please contact support for answers if it takes so long. Yes, you can migrate to a 2016 server. There are different ways. 1) Install the OLF server on the 2016 server and update to same level as existing OLF installation. Run the export of the database from existing,...
by Martinadu
Mon Dec 09, 2019 3:27 pm
Forum: PatXML
Topic: Applications in Docx format
Replies: 5
Views: 4259

Re: Applications in Docx format

There is work being done to support DOCX, but the DOCX is mainly as created via Microsoft word.
Secondly, Our filing system(s) will check and validate the incoming Docx files .
by Martinadu
Mon Dec 09, 2019 3:24 pm
Forum: Smart cards and smart card drivers
Topic: all known issues with Cryptovision & workarounds
Replies: 2
Views: 763

all known issues with Cryptovision & workarounds

This is a master document with all known issues with cryptovision and
suggested solutions and walkarounds .
by Martinadu
Mon Dec 09, 2019 3:11 pm
Forum: Smart cards and smart card drivers
Topic: MACOS: Cryptovision does not work ?
Replies: 6
Views: 2721

Re: MACOS: Cryptovision does not work ?

A new cryptovision for Catalina is in the works and is planned to be available
this month. At the moment, there is a version for 10.14 which may work still.

www.epo.org/cryptovision
by Martinadu
Mon Oct 14, 2019 1:37 pm
Forum: Smart cards and smart card drivers
Topic: MACOS: Cryptovision does not work ?
Replies: 6
Views: 2721

MACOS: Cryptovision does not work ?

Cause:

The present release of cryptovision on the download page is only meant for up to MACoS 10.13

A new version for 10.14 and the new 10.15 is being developed.
by Martinadu
Mon Oct 14, 2019 1:35 pm
Forum: Smart cards and smart card drivers
Topic: Being asked to re-login after a short while in CMS with cryptovision
Replies: 0
Views: 542

Being asked to re-login after a short while in CMS with cryptovision

Solution

Uncheck Allow the computer to turn off this device to save power in the Power Management tab under properties of the smart card reader driver in Device Manager
by Martinadu
Mon Oct 14, 2019 1:34 pm
Forum: Smart cards and smart card drivers
Topic: Set up failed when installing cryptovision with exe installer
Replies: 0
Views: 621

Set up failed when installing cryptovision with exe installer

Setup failed when running the Package exe installer.

Apparently, some strong Anti-virus/ security software have a problem with a file containing 2 parts and block it.

Solution, download and run the Msi files instead from the download page.

user name: epo36
password: axess13

See attachment
by Martinadu
Mon Oct 14, 2019 1:32 pm
Forum: Smart cards and smart card drivers
Topic: OLF 5.0 version not found on this computer. Please install full OLF 5.0
Replies: 0
Views: 667

OLF 5.0 version not found on this computer. Please install full OLF 5.0

This error comes up when you try to run an OLF patch on a 8thin) client PC in a Server/Client /Server OLF installation environment.

All patches should be done at the OLF Server manually OR via the Live Update. The Only exception is where
you have a Standalone installation of OLF on a PC.