Search found 108 matches

by Martinadu
Tue Aug 15, 2017 5:21 pm
Forum: General announcements
Topic: The server certificate cannot be trusted error
Replies: 0
Views: 8393

The server certificate cannot be trusted error

The following error has been received by many since the evening of August 14, 2017. Please
download and install the following patch to resolve the issue.

http://docs.epoline.org/epoline/product ... ch5030.exe
by Martinadu
Fri Sep 16, 2016 11:27 am
Forum: EP
Topic: Change version of PDF to 1.4
Replies: 1
Views: 1618

Re: Change version of PDF to 1.4

Dear John, Sorry for this rather late reply. Some PDF converters do allow downgrading. You will need to contact the software provider of course to verify this. In any case, the Amyuni PDF converter has gone through updates and is able to definitely provide what you what. The latest version is 5.5.11...
by Martinadu
Fri Sep 16, 2016 11:18 am
Forum: New Online Filing (CMS)
Topic: Temporary unavailability (CMS) from 30 Sept - 2 October
Replies: 0
Views: 2839

Temporary unavailability (CMS) from 30 Sept - 2 October

Owing to technical maintenance work, new online filing (CMS) will be temporarily unavailable for three days from 10.00 hrs CET on Friday, 30 September, until 23.00 hrs CET on Sunday, 2 October 2016. To continue to file online during this downtime, please use Online Filing or the web-form filing serv...
by Martinadu
Thu Apr 21, 2016 12:53 pm
Forum: My Files
Topic: New Online Tutorial for MyFiles now available
Replies: 0
Views: 11431

New Online Tutorial for MyFiles now available

We are pleased to announce that an interactive tutorial for the EPO Mailbox is now available online for use. The tutorials are a very good starting point for a first time user of the products, a self-training tool and a quick reference to various aspects of managing received communication in the ele...
by Martinadu
Thu Apr 21, 2016 12:51 pm
Forum: Mailbox
Topic: New Online Tutorial for Mailbox now available
Replies: 0
Views: 2059

New Online Tutorial for Mailbox now available

We are pleased to announce that an interactive tutorial for the EPO Mailbox is now available online for use. The tutorials are a very good starting point for a first time user of the products, a self-training tool and a quick reference to various aspects of managing received communication in the ele...
by Martinadu
Wed Nov 25, 2015 9:34 am
Forum: New Online Filing (CMS)
Topic: Temporary unavailability of online services on 28 November 2
Replies: 0
Views: 1764

Temporary unavailability of online services on 28 November 2

Owing to technical maintenance work the following online services of the EPO will be temporarily unavailable on Saturday, 28 November 2015, between at least 10:00 and 12:30 CET:  INPADOC patent family service Espacenet  European Patent Register  Open Patent Services  Online filing  New online f...
by Martinadu
Mon Nov 23, 2015 3:47 pm
Forum: New Online Filing (CMS)
Topic: CMS use On Windows 8 + Internet Explorer
Replies: 1
Views: 3062

Re: CMS use On Windows 8 + Internet Explorer

Dear Fabien, Indeed the settings in documentation works, but due to different configurations on PCs, networks and Firewalls you may encounter issues. The setup below on the Gemalto download page doeas a better job Users of Microsoft Internet Explorer 9.0, 10.0 and 11 will need to uncheck the Protect...
by Martinadu
Tue Sep 22, 2015 5:01 pm
Forum: Installation and maintenance
Topic: "Error 2753. MClient.exe"
Replies: 1
Views: 1904

Re: "Error 2753. MClient.exe"

Dear Donald, Sorry about a rather late reply. Here is a suggestion: Using elevated command prompt please run the following command line: msiexec /i "\\networkuncpath\EPOThinClient\OLF508client.msi" /quiet soap=0 port=11000 host=x.x.x.x /lv C:\windows\temp\EOPThinCl508. This should work better for yo...
by Martinadu
Mon Sep 14, 2015 4:39 pm
Forum: New Online Filing (CMS)
Topic: New online filing (CMS) – security enhancements
Replies: 0
Views: 2073

New online filing (CMS) – security enhancements

Owing to security enhancements, access to new online filing (CMS) using Windows XP with either Internet Explorer 8 (or older) or with Chrome will cease on 27 September 2015 at 14.00 hrs CET. To continue to be able to file direct, please use Windows XP with Firefox (you will need to install a new sma...
by Martinadu
Mon Sep 14, 2015 4:37 pm
Forum: General announcements
Topic: CMS OUTAGE ANNOUNCEMENT
Replies: 0
Views: 3734

CMS OUTAGE ANNOUNCEMENT




Temporary unavailability of new online filing (CMS) on 27 September 2015
Owing to technical maintenance work, new online filing (CMS) will not be available
on 27 September 2015 between 10.00 and 14.00 hrs CET.

We apologise for any inconvenience.