Search found 108 matches

by Martinadu
Tue Dec 02, 2014 11:07 am
Forum: Installation and maintenance
Topic: Possible to run both standalone local server AND client?
Replies: 5
Views: 3339

Re: Possible to run both standalone local server AND client?

Ideally, the expectation is the installation of either the full local standalone client on a PC OR a thin client for the sake of carrying out Online Filing. It is however possible to to install the OLF Server AND thin client on a PC. It is also possible to install the Full OLF local standalone Clien...
by Martinadu
Thu Apr 24, 2014 1:11 pm
Forum: PatXML
Topic: PatXML vs. Java
Replies: 2
Views: 4076

Re: PatXML vs. Java

There are 2 things that will help here. 1) Making sure that the Java runtime environment JRE is installed.
2) Running PatXML as administrator, especially if you have Windows 7 and above.


Regards,

Support
by Martinadu
Thu Apr 24, 2014 1:09 pm
Forum: PatXML
Topic: Attribute type and attribute value error
Replies: 1
Views: 3020

Re: Attribute type and attribute value error

Please download the latest version of PatXML 1.3.8. It resolves this problem
by Martinadu
Thu Oct 17, 2013 5:10 pm
Forum: PatXML
Topic: PatXML validation - error Attribute type and value
Replies: 6
Views: 4496

Re: PatXML validation - error Attribute type and value

Please contact support directly and we will help you further. thanks
by Martinadu
Fri Aug 09, 2013 10:52 am
Forum: Smart cards and smart card drivers
Topic: Citrix 6.5 and regtool.exe
Replies: 4
Views: 5395

Re: Citrix 6.5 and regtool.exe

Do contact the user Support for the link to get the latest Gemalto Classic Client software.
It resolves the problem of a glut on resources . It's version 6.2 patch 1


Martin Adu
Installations
by Martinadu
Fri Aug 09, 2013 10:42 am
Forum: Installation and maintenance
Topic: OLF and MacOS successful
Replies: 1
Views: 1492

Re: OLF and MacOS successful

Thank you Mr. Kuiper for sharing your success story.We do have to stress here however, that The EPO supplies the Amyuni PDF converter (Windows version)n for free to all users. You just need to request it from the User Support by phone or email at support@epo.org. Regards, Martin Adu Installations In...
by Martinadu
Thu May 30, 2013 4:22 pm
Forum: General
Topic: EPO system
Replies: 1
Views: 1271

Re: EPO system

There was a specific issue which was resolved withing a few hours of discovery. All is working well now.
by Martinadu
Fri Dec 14, 2012 3:50 pm
Forum: PatXML
Topic: PatXML validation - error Attribute type and value
Replies: 6
Views: 4496

Re: PatXML validation - error Attribute type and value

Dear Mr. Sarap,

A response has been sent to you with a link that we cannot place here.

Regards,

PatXML support
by Martinadu
Tue Oct 23, 2012 11:19 am
Forum: Installation and maintenance
Topic: OLF intermittently failing to open
Replies: 1
Views: 1789

Re: OLF intermittently failing to open

Sorry about this late contribution. Upgrade to the latest versions, and if the error persists, please contact support for investigation.


Martin adu
Installations