Search found 126 matches

by Martinadu
Thu Apr 24, 2014 1:09 pm
Forum: PatXML
Topic: Attribute type and attribute value error
Replies: 1
Views: 4706

Re: Attribute type and attribute value error

Please download the latest version of PatXML 1.3.8. It resolves this problem
by Martinadu
Thu Oct 17, 2013 5:10 pm
Forum: PatXML
Topic: PatXML validation - error Attribute type and value
Replies: 6
Views: 7435

Re: PatXML validation - error Attribute type and value

Please contact support directly and we will help you further. thanks
by Martinadu
Fri Aug 09, 2013 10:52 am
Forum: Smart cards and smart card drivers
Topic: Citrix 6.5 and regtool.exe
Replies: 4
Views: 8630

Re: Citrix 6.5 and regtool.exe

Do contact the user Support for the link to get the latest Gemalto Classic Client software.
It resolves the problem of a glut on resources . It's version 6.2 patch 1


Martin Adu
Installations
by Martinadu
Fri Aug 09, 2013 10:42 am
Forum: Installation and maintenance
Topic: OLF and MacOS successful
Replies: 0
Views: 2599

Re: OLF and MacOS successful

Thank you Mr. Kuiper for sharing your success story.We do have to stress here however, that The EPO supplies the Amyuni PDF converter (Windows version)n for free to all users. You just need to request it from the User Support by phone or email at support@epo.org. Regards, Martin Adu Installations In...
by Martinadu
Thu May 30, 2013 4:22 pm
Forum: General
Topic: EPO system
Replies: 1
Views: 3487

Re: EPO system

There was a specific issue which was resolved withing a few hours of discovery. All is working well now.
by Martinadu
Fri Dec 14, 2012 3:50 pm
Forum: PatXML
Topic: PatXML validation - error Attribute type and value
Replies: 6
Views: 7435

Re: PatXML validation - error Attribute type and value

Dear Mr. Sarap,

A response has been sent to you with a link that we cannot place here.

Regards,

PatXML support
by Martinadu
Tue Oct 23, 2012 11:19 am
Forum: Installation and maintenance
Topic: OLF intermittently failing to open
Replies: 1
Views: 2539

Re: OLF intermittently failing to open

Sorry about this late contribution. Upgrade to the latest versions, and if the error persists, please contact support for investigation.


Martin adu
Installations
by Martinadu
Tue Oct 23, 2012 11:15 am
Forum: EP
Topic: Changing the number of official fees paid via online filing
Replies: 1
Views: 2370

Re: Changing the number of official fees paid via online fil

Dear Mr. Thompson, I assume firstly that this relates to the Form 1038 Selecting 2 X the processing fee is the only way to indicate payment within the Online filing software as you have discovered. The other option will be to have a separate form for each request for further processing which does no...
by Martinadu
Mon Jun 25, 2012 10:41 am
Forum: Archive
Topic: Problems when inserting images in PatXML
Replies: 1
Views: 5929

Re: Problems when inserting images in PatXML

itservice25 wrote:Can I file USPTO applications; I see this is 'greyed' out on the start-up screen?
Normally the answer is yes. The option is definitely available as US Application.
Please make sure that you download tha latest version at epo.org/patxml and if
problem persists, contact support .