Dear Todd,
May I kindly refer you to our discussion forum where we have posted the workaround for this issue on Friday 6 May 2016 at 04:07 pm until the bug has been fixed.
The bug has been reported to google chrome.
Kind regards,
Patent Information User Support Team
Search found 30 matches
- Fri May 13, 2016 8:22 am
- Forum: Technical issues
- Topic: Can't access ESPACENET in Window 10 with Chrome Browser
- Replies: 10
- Views: 5686
- Tue May 10, 2016 2:01 pm
- Forum: Search tips
- Topic: CCD service – Citation collections in one place!
- Replies: 0
- Views: 1669
CCD service – Citation collections in one place!
Access the Common citation documentation (CCD) service in the Cited documents and INPADOC patent family sections of Espacenet or through the official IP5 website http://www.fiveipoffices.org. It gives insight into how examiners of Patent Offices look for prior art and can help you get early certaint...
- Fri May 06, 2016 4:07 pm
- Forum: Technical issues
- Topic: Chrome browser solution for Espacenet
- Replies: 1
- Views: 1921
Chrome browser solution for Espacenet
Dear Users, It has come to our attention that some users are experiencing that Espacenet is being blocked in the Chrome browser. Our IT experts have investigated the matter and found that the problem occurs when the browser is zoomed to 125%. To overcome this simply minimize the browser to 100% or 1...
- Mon May 02, 2016 6:51 am
- Forum: Search tips
- Topic: Linking to a patent document
- Replies: 2
- Views: 2606
Re: Linking to a patent document
Dear Espacenet User, Please visit the Espacenet help files where you find useful information about : - truncation : http://worldwide.espacenet.com/help?locale=en_EP&method=handleHelpTopic&topic=truncation - Boolean operators : http://worldwide.espacenet.com/help?locale=en_EP&method=handl...
- Thu Mar 03, 2016 11:03 am
- Forum: Search tips
- Topic: US5007257 still in force?
- Replies: 1
- Views: 2812
Re: US5007257 still in force?
Dear Espacenet User, The EPO relies on the bulk deliveries from the various national patent offices regarding the publication of their patent applications. In this case, you already found legal status information under the "INPADOC legal status" link. I would suggest you to contact the US ...
- Thu Jan 21, 2016 8:26 am
- Forum: Search tips
- Topic: recherche par nom de déposant
- Replies: 1
- Views: 1776
Re: recherche par nom de déposant
Bonjour, Bien qu'il soit possible d'effectuer des recherches par nom de déposant dans notre portefolio de produits information brevets et services, les codes de déposant utilisés chez Derwent sont disponibles dans aucun des produits de l'OEB. De ce fait, aucune recherche de cette nature n'est possib...
- Fri Dec 11, 2015 9:52 am
- Forum: Search tips
- Topic: problems with espacenet
- Replies: 1
- Views: 2943
Re: problems with espacenet
Good morning, Can you please check that your cookies are enabled, you may need to clear your cache and cookies and restart your browser. Should the problem persist please contact patentinformation@epo.org and mention your IP address in order that our IT experts can investigate further. Kind regards,...
- Thu Dec 10, 2015 12:08 pm
- Forum: Patent Information Matters
- Topic: What to do if Espacenet rejects your IP address?
- Replies: 2
- Views: 5154
What to do if Espacenet rejects your IP address?
In order to make access to Espacenet fair for all users, we have recently implemented some technical measures to regulate excessive use of the system. Depending on how you are searching in Espacenet, you may receive one of two error messages. Error message: Some of the requests from this IP are seen...
- Thu Dec 10, 2015 12:08 pm
- Forum: Technical issues
- Topic: What to do if Espacenet rejects your IP address?
- Replies: 0
- Views: 13961
What to do if Espacenet rejects your IP address?
In order to make access to Espacenet fair for all users, we have recently implemented some technical measures to regulate excessive use of the system. Depending on how you are searching in Espacenet, you may receive one of two error messages. Error message: Some of the requests from this IP are seen...
- Thu Dec 10, 2015 11:31 am
- Forum: EP Publication and Search
- Topic: Publication alert
- Replies: 1
- Views: 8616
Re: Publication alert
Dear Sanjay, In Espacenet you just have a RSS service : http://worldwide.espacenet.com/help?locale=en_EP&method=handleHelpTopic&topic=rss But in the European Patent Register there is an alert service. Please have a look at this link : http://www.epo.org/searching/free/register/register-alert...