Search found 14 matches

by John M
Thu Feb 11, 2010 11:48 am
Forum: Installation and maintenance
Topic: V5 experience anyone?
Replies: 21
Views: 11993

Re: V5 experience anyone?

Our two PCT filings worked fine. The address book was OK and the .PDF filing receipts were received as usual.
by John M
Tue Feb 09, 2010 2:50 pm
Forum: Installation and maintenance
Topic: V5 experience anyone?
Replies: 21
Views: 11993

Re: V5 experience anyone?

I have asked our formalities lady. In the previous version, we had 0 templates in the demo part and 8 in the non-demo part. After the upgrade we had exactly the same. So the non-demo templates succesfully moved over to the new version 5. We could not find any demo templates in version 5 because ther...
by John M
Mon Feb 08, 2010 12:56 pm
Forum: Installation and maintenance
Topic: V5 experience anyone?
Replies: 21
Views: 11993

Re: V5 experience anyone?

Its OK we the templates are in fact there in the actual (non-demo) version.
by John M
Mon Feb 08, 2010 12:53 pm
Forum: Installation and maintenance
Topic: V5 experience anyone?
Replies: 21
Views: 11993

Re: V5 experience anyone?

We have just installed version 5 and all of our templates appear to be missing. Is it possible (and safe) to copy the templates over from the previous version and if so how? I note that on the C Drive there are two folders corresponding to the two versions and it may be possible to cut and paste cer...