Search found 69 matches
- Mon Aug 08, 2011 5:36 pm
- Forum: Server Manager
- Topic: EOF V5 client / server with different time zones
- Replies: 1
- Views: 2075
Re: EOF V5 client / server with different time zones
Dear Kimmerle.a, at present it is not possible to set the time stamps in the EPO Online Filing client to be represented in the local time zone. The reference used both for storage and display of the time stamp is the server time. In any case the date and time of filing of an application are defined ...
- Thu Jul 14, 2011 4:14 pm
- Forum: PCT
- Topic: Update available enabling credit card payments via PCT e-Pay
- Replies: 0
- Views: 2657
Update available enabling credit card payments via PCT e-Pay
For V5SP3 only: Unfortunately it was still impossible to pay by credit card when filing PCTRO101 to the IB, the information on the email address to be used did not end up in the request as expected. We now have an update available which will fix this issue. It is only relevant for those users who: -...
- Thu Jul 07, 2011 5:36 pm
- Forum: EP
- Topic: Errors in fee when importing applications
- Replies: 0
- Views: 2089
Errors in fee when importing applications
After applying V5SP3, errors can occur when importing applications prepared in other systems when the xml related to the fees is incomplete. The system will not create or override the missing fee information with the values that would appear if one would formfill an application from scratch via the ...
- Mon Jun 27, 2011 11:01 am
- Forum: Installation and maintenance
- Topic: Required update if one did not install V5SP3
- Replies: 1
- Views: 2990
Re: Required update if one did not install V5SP3
The patch has been removed and will be replaced with a newer one (due to problems detected with restarting the services when installing this patch in certain windows systems (windows 7, windows server 2008, windows server 2003), for networked versions of the EPO online filing client only). The updat...
- Fri Jun 24, 2011 8:37 am
- Forum: Installation and maintenance
- Topic: Required update if one did not install V5SP3
- Replies: 1
- Views: 2990
Required update if one did not install V5SP3
Renewal of certificates and new CA for EPO online filing server - Reminder On Sunday 3rd July the certificates at the EPO online filing server will expire. They will be renewed and issued by a new CA. Therefore users of Online Filing who did not install V5SP3 must update their installation as soon a...
- Wed Jun 15, 2011 10:15 am
- Forum: Installation and maintenance
- Topic: V5SP3: LU now displaying older patch
- Replies: 1
- Views: 2040
Re: V5SP3: LU now displaying older patch
Dear Matt, The update should not be triggered when you have installed V5SP3, the certificates are already included in the installation. However, installing the patch is without risk and will remove the message from the LiveUpdate. In any case we'll update the LiveUpdate information in order not to t...
- Wed Jun 15, 2011 9:58 am
- Forum: EP
- Topic: SP3 Problem ?
- Replies: 4
- Views: 5542
Re: SP3 Problem ?
Omega, You are correct, some of the fees in EP1200 are not shown when importing an xml which has minimal fees information. A correction to this issue is fortunately implied in the update that we provided yesterday evening (14/6) to address an issue which occurs when using older templates (created pr...
- Tue Jun 14, 2011 12:59 pm
- Forum: EP
- Topic: SP3 Problem ?
- Replies: 4
- Views: 5542
Re: SP3 Problem ?
Omega, can you verify if the xml shows: fee-amounts-unlocked-by-user="no" ? It can be found in <ep-financial-data curr="EUR" fee-amounts-unlocked-by-user="no">. If the atribute fee-amounts-unlocked-by-user is missing then by default it is assumed to be "yes" (...
- Tue Jun 14, 2011 11:22 am
- Forum: Installation and maintenance
- Topic: Installing additional National Plug-ins
- Replies: 3
- Views: 3411
Re: Installing additional National Plug-ins
Matt,
sorry for the late reply.
Yes you are correct, all plugins will be installed but will only run when activated. One can switch them on and off at any time via the server manager.
sorry for the late reply.
Yes you are correct, all plugins will be installed but will only run when activated. One can switch them on and off at any time via the server manager.
- Wed Jun 08, 2011 6:15 pm
- Forum: Installation and maintenance
- Topic: No patch just fullfile update for V5SP3?
- Replies: 6
- Views: 4593
Re: No patch just fullfile update for V5SP3?
Dear Cary, Correct, you do not have to update the Thin Clients thanks to backwards compatibility when using soap (as most users do). The new TC does include a newer version of openssl, hence if not installed this will not be used when filing (but you won't suffer any loss of functionality). It also ...