Updated:

The update is now (1/6/2011) available for download on our website:
http://www.epo.org/applying/online-serv ... ad_de.html

The file itself can be found here:
http://docs.epoline.org/epoline/product ... ch5004.exe

Dear Hanno, all, An update is being prepared to be distributed via LiveUpdate, available probably tomorrow (1st June). In case you must file now and can not wait till 1st June, you can apply the following patch: <patch is removed, see below> The update is now (1/6/2011) available for download on our...

Dear Hanno, You are correct, after installing V5SP3 an error is now occurring when drafting the DE2007. Our apologies for the inconvenience it is causing. We'll provide an update to solve this issue asap. We expect it to be available for download tomorrow. It will also be made available via LiveUpda...

Dear Mr. Kral, Actually both the server and the client components will be updated. Due to the nature of the changes we preferred not to apply this as a LiveUpdate (which would only update the server components and leave the user without the executable for the client component). If one has a stand al...

Dear Hanno,

the user management can be re-enabled in the Filemanager via Tools -> Preferences -> System Preferences -> General and tick the box "Enable user management".

Dear Mr. Kral, The changes in rule 161/162 and sequence listings on their own don't require a full update. However other improvements made, released at the same time do. The full installation is not installed via Liveupdate directly to avoid any mistakes. Users can install when it is convenient for ...

Dear SilkeM,

an update to the V5 client, namely V5 SP3, is expected to be available for download and installation by 1st June.
See also http://www.epo.org/applying/online-serv ... lease.html

The database can not be found because the extension is missing. Furthermore the user and password setting is missing. Please try "C:\Program Files\EPO_OLF5\Firebird-1.5.3.4870\bin\gbak.exe" -z -u SYSDBA -pas "masterke" -b eOLFdi.gdb C:\OLF-db-backups\2011-02-14.bk You should also...

Dear Mirco, please use the New EPO Online Filing software V5 SP2, it is available on the epoline.org website for download: "Online Filing users can now download the new version 5 service pack 2 from the download centre. This new, improved version includes V5 SP 1 and all updates up to 1 January...

The EPO Online filing software works with all versions of Adobe Reader, except 6.00 (back in 2005). All newer versions work correctly. We suggest to use the latest version if possible.

If you have any problems then please contact support@epo.org