Search found 872 matches

by EPO / OPS Support
Thu Aug 21, 2014 3:42 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: an invalid reference was used in request
Replies: 9
Views: 5882

Re: an invalid reference was used in request

Can you give me an example where truncation worked in CQL search in combination with number? Usually wild cards should work only on the Title, Title or abstract , Inventor or Applicant or Full text fields.But if you had examples where you got results by adding "*" then I would like you to ...
by EPO / OPS Support
Thu Aug 21, 2014 1:24 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: an invalid reference was used in request
Replies: 9
Views: 5882

Re: an invalid reference was used in request

Dear user, Same request works fine for me but I don't use truncation: http://ops.epo.org/3.1/rest-services/published-data/search/full-cycle/?q=pn%3DUS8077695 As mentioned few times in this forum, there is no need to search numbers in CQL search because this search is made mostly for searching keywor...
by EPO / OPS Support
Thu Aug 21, 2014 9:31 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Getting data via POST
Replies: 1
Views: 3494

Re: Getting data via POST

Dear user,

Did you try Developers test portal (API Console): https://developers.epo.org/?

Try to reproduce this example using this test area.

Kind regards,

OPS support
by EPO / OPS Support
Thu Aug 21, 2014 9:19 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 5486

Re: 500 Internal Server Error, SERVER.DomainAccess

Hi, As mentioned before, I can not possibly help you without seeing your request. I need to reproduce your issue and for that I need all information including your user ID. Also, your first error mentioned that Anonymous quota per Day was used and you said that you did not use the system as anonymou...
by EPO / OPS Support
Wed Aug 13, 2014 8:14 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 5486

Re: 500 Internal Server Error, SERVER.DomainAccess

Dear user, Please contact OPS support (you have our email address from the time when you've registered to OPS, I don't want to write it here again to avoid spam, but if you don't have our email i will send it to you via PM in this forum), we need to check your connections and that is not doable via ...
by EPO / OPS Support
Mon Aug 11, 2014 10:40 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: No result retrieving CH.23268.A because CH.23268.A4 exists?
Replies: 1
Views: 3560

Re: No result retrieving CH.23268.A because CH.23268.A4 exis

Dear user,

It seem that you've found a bug in that CH document. I have informed our technical team and they will try to fix this as soon as they can.

Thank you for reporting this,

OPS support
by EPO / OPS Support
Mon Aug 11, 2014 10:23 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Getting filing date after addition of European patent no
Replies: 1
Views: 2548

Re: Getting filing date after addition of European patent no

Dear user, Yes, it is possible. I suggest that you test/have a look at Developers testing area's templates to see what kind of searches are possible in OPS. Also see OPS website for all other information. Developers testing area: https://developers.epo.org/ OPS web pages: http://www.epo.org/searchin...
by EPO / OPS Support
Wed Jul 23, 2014 10:21 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: 500 Internal Server Error, SERVER.DomainAccess
Replies: 7
Views: 5486

Re: 500 Internal Server Error, SERVER.DomainAccess

Dear user, You are obviously using OPS anonymous access which is not meant for anything other than manual searches and some light testing. You should be using your own token if you are our registered user. If you are not registered yet, please register, then create a token and use your own token to ...
by EPO / OPS Support
Wed Jul 02, 2014 9:06 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Pages with zero DPI resolution
Replies: 1
Views: 2738

Re: Pages with zero DPI resolution

Dear user,

We are not able to reproduce this issue.
The document you mentioned could be fully downloaded and page 5 has a resolution of 96 dpi.

Kind regards
OPS support
by EPO / OPS Support
Wed Jun 11, 2014 8:35 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Fair use policy
Replies: 2
Views: 3145

Re: Fair use policy

Dear user, Yes, please do contact us directly. Our email is available on the website http://www.epo.org/searching/free/ops.html and you got the email from us when you've registered to the new OPS 3.1 version. In your email, let us know your user ID for OPS (in case you are registered user) and OPS r...