Please contact our support@epo.org for operational issues like these - the forum is not a good place for such things. You probably need to provide our support with some more details about smartcards, operating system, gemsafe libraries version etc. for enabling them to help you.
Regards,
/Thorsten/
Search found 94 matches
- Mon Mar 17, 2008 10:40 am
- Forum: Installation and maintenance
- Topic: Problems with smart card while signing
- Replies: 2
- Views: 2418
- Mon Mar 17, 2008 10:37 am
- Forum: EP
- Topic: EP1001E2K Filing Severity 2- Pace program
- Replies: 3
- Views: 2903
Re: EP1001E2K Filing Severity 2- Pace program
Hi Flo, first of all a message to squall: please do not post unrelated URLs in this forum - the URL will be removed. Now to the new validation message - there is a tick box option at the bottom of the priority section saying 'It is not intended to file a (further) priority claim' - the ticking of th...
- Mon Mar 17, 2008 10:26 am
- Forum: Archive
- Topic: CML / SVG support
- Replies: 7
- Views: 10606
Re: CML / SVG support
I'm afraid, that sqalls entry was merely made to add a URL to a none-related subject to this forum - I have removed the URL for security reasons.
- Mon Feb 25, 2008 11:32 am
- Forum: Installation and maintenance
- Topic: Removal of Forms
- Replies: 3
- Views: 3722
Hi, apart from the fact that v4 will disable and hence remove the 'old' form templates from the Online filing form and template viewer while still allowing to view 'already sent' forms, there is a small trick that you can already apply now in order to make the old forms dissappear completely: In the...
- Wed Feb 20, 2008 11:06 am
- Forum: Installation and maintenance
- Topic: Online Filing and Windows Vista
- Replies: 8
- Views: 4988
- Thu Feb 14, 2008 5:24 pm
- Forum: Patent Management System Integration
- Topic: Update on ep-request dtd forseen for v4
- Replies: 0
- Views: 6112
Update on ep-request dtd forseen for v4
EP1001E2K specific information: A change on DTD level is foreseen for v4, :arrow: where one element is simply renamed from referenced-application to ep-previously-filed-application :arrow: and a new element will be added (this has still to be finalised :!: ) <!ELEMENT ep-declarations ( declaration-i...
- Thu Feb 14, 2008 5:18 pm
- Forum: Patent Management System Integration
- Topic: Important Information for developers #1
- Replies: 0
- Views: 5948
Important Information for developers #1
General PMS/Gateway interface issue: The eOLF system uses an internal.xml file in order to cater for GUI specific features which cannot be used with the elements defined by the DTDs of the respective procedure. It is very important to know that this internal.xml will not be accepted from a Patent Ma...
- Wed Feb 13, 2008 2:26 pm
- Forum: Installation and maintenance
- Topic: Online Filing and Windows Vista
- Replies: 8
- Views: 4988
Dear all, here is an update on the situation based on my own observations: we have managed to get eOLF 3.20 and my.epoline.org portal to work in MS Vista both Home and Business but with some limitations: A) My.epoline portal usage with smartcard works if: 1. the smartcard has been issued after COMO ...
- Mon Feb 04, 2008 9:55 am
- Forum: Patent Management System Integration
- Topic: Online Filing V4
- Replies: 5
- Views: 14029
Hi Dion, we make sure that v4 can be installed as an update to version 3.20 (probably build 186 or higher) - not sure yet whether we also enable to update from version 3.0 SP1 - this appears less likely. Whether or not we will notify users over Live Update is still open - normally, only mandatory up...
- Thu Jan 10, 2008 4:16 pm
- Forum: EP
- Topic: Removing Fees from EP(1001E2K) Template
- Replies: 5
- Views: 3249
Hi Simon, had closer look at it, and it appears to behave oddly whenever the international filing date is entered - if you set the box after having entered the date - at least for me, the setting stays even after closing and opening the form - however, any change in the data field will throw it all ...