Search found 113 matches

by Martinadu
Tue Aug 20, 2019 4:53 pm
Forum: Smart cards and smart card drivers
Topic: Migration from Gemalto to Cryptovision from 26 August 2019
Replies: 2
Views: 3351

Migration from Gemalto to Cryptovision from 26 August 2019

Page and links here valid to 29 August 2019 (contact EPO User desk after) Support for the Gemalto Classic Client will end soon. Get new smart card software below: Dear user, We are sending you this advanced version of the new Cryptovision smart card software (SCinterface). PLEASE read the document ...
by Martinadu
Tue Nov 06, 2018 6:09 pm
Forum: PatXML
Topic: PatXML issue in CMS fixed in latest update
Replies: 0
Views: 5482

PatXML issue in CMS fixed in latest update

With the latest update to the New Online Filing (CMS) it is once again possible to
attach a PatXML specification to a CMS aplication.

As usual, the pxml and tiff files must first be zipped up before uploading.


Regards

PatXML support
by Martinadu
Tue Oct 30, 2018 2:12 pm
Forum: PatXML
Topic: Applications in Docx format
Replies: 5
Views: 9970

Re: Applications in Docx format

Dear Yves, Sorry for the late reply. Yes it is still allowed to file applications with PatXML. the DocX may replace PatXML if/when it becomes of wide acceptance but NOT in the short term. If you file with PatXML, the reference file is the pxml (XML) filing. If you file with PDF, the reference file i...
by Martinadu
Fri Aug 03, 2018 9:31 am
Forum: PatXML
Topic: PATXML / WORD COMPATIBILITY
Replies: 6
Views: 7972

Re: PATXML / WORD COMPATIBILITY

PatXML does not support Microsoft Word 64 bit at all by present design . It also does not support Ms. Word 365 and the cloud at present.

PatXML support
by Martinadu
Fri Aug 03, 2018 9:25 am
Forum: Online Filing v 5
Topic: OLF Database Designer
Replies: 1
Views: 3179

Re: OLF Database Designer

This has been sent to you in response to your support email
by Martinadu
Fri Apr 20, 2018 3:26 pm
Forum: General announcements
Topic: Problem with Global Dossier
Replies: 3
Views: 21853

Re: Problem with Global Dossier

Please contact the user desk for further assistance if you still have this problem
by Martinadu
Fri Apr 20, 2018 3:23 pm
Forum: PatXML
Topic: PATXML / WORD COMPATIBILITY
Replies: 6
Views: 7972

Re: PATXML / WORD COMPATIBILITY

Please contact Customer services fro investigation
by Martinadu
Fri Jan 26, 2018 2:06 pm
Forum: New Online Filing (CMS)
Topic: False Virus warning on Receipts
Replies: 1
Views: 5137

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.
by Martinadu
Fri Jan 26, 2018 2:06 pm
Forum: Product announcements
Topic: False Virus warning on Receipts
Replies: 1
Views: 5765

Re: False Virus warning on Receipts

Issue now resolved. PLEASE Note, no re submission is necessary as all applications were duly received.Once again, We apologise for any inconvenience.