Search found 872 matches

by EPO / OPS Support
Wed Aug 12, 2015 3:00 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Temporary unavailability of online services
Replies: 0
Views: 1486

Temporary unavailability of online services

Owing to technical maintenance work, the EPO online services including OPS will be temporarily unavailable on Sunday, 16 August 2015, from 17.00 to 19.00 CET. We apologies for any inconvenience.
by EPO / OPS Support
Fri Jul 31, 2015 11:54 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Missing X-Throttling-Control header
Replies: 3
Views: 2141

Re: Missing X-Throttling-Control header

Hi,

We would not intentionally remove any such thing. Can you send me an example of one such header? Please send it via email so that I can investigate further. In the email, please add your OPS user name as well.

Thank you in advance,
OPS support
by EPO / OPS Support
Thu Jul 23, 2015 1:10 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Problems with the data usage API?
Replies: 8
Views: 4948

Re: Problems with the data usage API?

Dear users,

Our technical team claims the issue is now solved. Please be so kind as to try again.
We apologise for the inconvenience.

Kind regards,

OPS Support
by EPO / OPS Support
Tue Jul 21, 2015 1:28 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Problems with the data usage API?
Replies: 8
Views: 4948

Re: Problems with the data usage API?

Hi,

Thank you for informing us. We've already informed our IT and hopefully they will be able to fix it soon.

Regards,
OPS support
by EPO / OPS Support
Wed Jul 15, 2015 1:07 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: A special character is coming in the JSON response.
Replies: 3
Views: 2348

Re: A special character is coming in the JSON response.

Hi,

We were hoping that some of forum users using Json would join the discussion and have some tips for you. I am sure they are more knowledgeable and would be able to assist you better.

Let's wait and see if someone has a proposition for you

Regards,
OPS support
by EPO / OPS Support
Wed Jul 15, 2015 10:25 am
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: A special character is coming in the JSON response.
Replies: 3
Views: 2348

Re: A special character is coming in the JSON response.

Hi, As mentioned by you already, we don't have this character in XML so I don't think there is anything we can do about this: <parties> <applicants> <applicant sequence="1" data-format="epodoc"> <applicant-name> <name>IVOCLAR VIVADENT AG [LI]</name> </applicant-name> </applicant>...
by EPO / OPS Support
Tue Jul 14, 2015 3:21 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: Abstract and Reference cited are missing in some publication
Replies: 1
Views: 1748

Re: Abstract and Reference cited are missing in some publica

Hi, This is normal procedure that many other offices follow. Abstracts and applicant citations are only available for first publications (normally either A1 and A2) and not for granted documents (B). In Espacenet we then link abstract and citations from A document to biblio of B document and you can...
by EPO / OPS Support
Tue Jul 14, 2015 1:32 pm
Forum: Search tips
Topic: How to remove duplicate publications in the family. ?
Replies: 9
Views: 5127

Re: How to remove duplicate publications in the family. ?

Hi This is a separate issue, nothing to do with de-duplicating, OPS is giving you a family member no.7. which is only available in OPS database and not in Espacenet: family member (7): Family ID : 38089148 country:DE doc-number:602007014183 kind:D1 date:20110609 Application reference:Doc ID :3340219...
by EPO / OPS Support
Tue Jul 14, 2015 8:09 am
Forum: Search tips
Topic: How to remove duplicate publications in the family. ?
Replies: 9
Views: 5127

Re: How to remove duplicate publications in the family. ?

Sorry, I need to apologise for misleading you with my answer, I only noticed it today that I was suppose to ask you to filter out Application reference DOC ID and not family ID. So, if you have a look at the list you will see that all publications listed in Espacenet are also listed in OPS except th...
by EPO / OPS Support
Mon Jul 13, 2015 12:49 pm
Forum: Open Patent Services (OPS) and bulk data subscription products
Topic: OPS for subscribed row data
Replies: 4
Views: 2266

Re: OPS for subscribed row data

Dear users,

Our web team has found what was causing the problem and fixed it on Friday.
You should now be able to work as usual. We apologise for the inconvenience this has caused.

Kind regards,

OPS Support