Dear Kevin,

Thank you for this additional information. We will check.

Kind regards,

OPS Support

Dear users,

The certificate has changed on 29.06.2015. We are investigating on our side if this could be the cause of the problem.

Please be so kind as to check at your end whether it is the expired certificate that is maybe blocking the traffic.

Kind regards,

OPS Support

Dear Chris, We checked our services and can confirm that the data usage API is currently working as expected and the developer's portal is returning valid responses. Should you still have issues with the services, please provide us with more details to allow further analysis and investigation. Kind ...

Dear user,

The download area for subscription products and OPS are on different platforms.
Please contact us at patentdata@epo.org so that we can check your access credentials and give you further instructions. Thank you.

Kind regards,
OPS Support

Very good please send it all.
Just for info, we did not receive anything untill now.

Regards,

OPS support

Hi, It looks like you had cached/hard coded details of the legacy certificate in your code which has resulted in failures to connect successfully to OPS. We have indeed migrated to the new EV certificate but that is a routine refresh of certificates which in our case happens every 12 months; the exp...

Dear user, I've checked OPS Family service for your FR document any every family member has its Epodoc number only in publication entries and that is exactly how it is suppose to be: http://ops.epo.org/3.1/rest-services/family/publication/epodoc/FR3012662/ There is also one point that I would like y...

Dear user,

Thank you for your feedback. We have already forwarded this to our technical team and as soon as we get more information we will include it in this thread.

Best regards,

OPS support

Dear user,

OPS includes character-coded full text only for EP, WO, AT, CH, CA, GB and ES. Eventually we will add more collections but there are no plans to add US at this point.

Kind regards,

OPS support

Dear user, This is a workaround proposal from our IT and in the meantime we will try to fix the issue so that you can use the system as you were used to until now. If they specify Pragma:no-cache request http header the cache will be bypassed and X-OPS-Range will work again I hope this helps in the ...