Chrome browser solution for Espacenet

This is where you will find Espacenet relevant technical issues as well as the respective tips and workarounds
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EPO / Espacenet helpdesk
Site Admin
Posts: 327
Joined: Fri Aug 08, 2003 8:04 am

Chrome browser solution for Espacenet

Post by EPO / Espacenet helpdesk » Fri May 06, 2016 4:07 pm

Dear Users,

It has come to our attention that some users are experiencing that Espacenet is being blocked in the Chrome browser. Our IT experts have investigated the matter and found that the problem occurs when the browser is zoomed to 125%. To overcome this simply minimize the browser to 100% or 110%.
In some cases it has not been possible to simply change the zoom in a conventional way, for this our IT experts have found a workaround:
Hold down ctrl, press letter R for reload AND quickly press the minus key on the numeric keyboard while Espacenet is loading. It is ONLY at 125% that the browser fails to work.
If the above does not work, close the Espacenet tab, load it in a new tab and try the ctrl+minus again.
It depends on the speed of the page load if you manage to press the minus key within the loading time.
The problem has been reported to be fixed in chrome.

Kind regards,

The Patent Information User Support Team


voiceofreason
Posts: 17
Joined: Thu Jul 09, 2009 9:48 am

Re: Chrome browser solution for Espacenet

Post by voiceofreason » Tue May 17, 2016 10:41 am

Alternative methods are

* press and hold ctrl and press "r" and "0"
* press and hold ctrl and press "r" and scroll the wheel on a wheel mouse


This is what Chrome says when a tab breaks in other languages

* AR: عذرًا!
* BG: Ужас!
* BR: Ah, não!
* BS: O, ne!
* CA: Caram!
* CS: Aj, chyba
* DA: Øv!
* EL: Ωχ! Κάτι πήγε στραβά!
* EN: Aw Snap!
* ES: ¡Oh, no!
* ET: Ups, ebaõnn!
* FA: اوه، خراب شد!
* FI: Harmin paikka!
* FR: Aïe aïe aïe !
* HE: אוי, לא!
* HI: हे भगवान!
* HR: O, ne!
* HU: Ajjaj
* ID: Yah!
* IT: UFFA!
* JA: エラー
* KR: 앗, 이런!
* LT: Oi!
* LV: Ak, vai!
* NL: Helaas
* NO: Å nei!
* PL: Kurza twarz!
* PT: Ah, bolas!
* RO: Of, nu mai merge!
* RU: Опаньки...
* SK: Ľutujeme, chyba.
* SL: Ti šment!
* SR: О, не
* TH: แย่จัง!
* TL: Ay, Naku!
* TR: Hata!
* UK: От халепа!
* VI: Ôi, hỏng!
* ZH: 糟糕!


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