CMS/Firefox/Win7 - Security Certificate Invalid - solved

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JaWax
Posts: 2
Joined: Wed Oct 18, 2017 1:15 pm

CMS/Firefox/Win7 - Security Certificate Invalid - solved

Post by JaWax » Wed Oct 18, 2017 1:25 pm

Since the recent update to Firefox Version 56.0.1 (64-Bit) the login to the CMS is no longer possible. Firefox won't accept any exceptions. Gemalto Toolbox does not report any errors.

Our current workaround is to use Internet Explorer, but for a list of reasons we are not very happy with that.

Does anyone have any suggestions on how to repair this?

Fehler: Gesicherte Verbindung fehlgeschlagen

Ein Fehler ist während einer Verbindung mit epogateway.epo.org aufgetreten. Die SSL-Gegenstelle konnte keinen akzeptablen Satz an Sicherheitsparametern aushandeln. Fehlercode: SSL_ERROR_HANDSHAKE_FAILURE_ALERT
Last edited by JaWax on Wed Oct 25, 2017 10:01 am, edited 1 time in total.


orakelfromdelphi
Posts: 1
Joined: Mon Oct 23, 2017 2:07 pm

Re: CMS/Firefox/Win7 - Security Certificate Invalid

Post by orakelfromdelphi » Wed Oct 25, 2017 8:27 am

We resolved this issue in our firm by using:

C:\Program Files\Gemalto\Classic Client\BIN\gclib.dll


instead of

C:\Program Files (x86)\Gemalto\Classic Client\BIN\gclib.dll

even if the latter is the file-location which is suggested by http://docs.epoline.org/doc/epoline/fir ... fox_EN.pdf

Now it works fine.
Last edited by orakelfromdelphi on Wed Oct 25, 2017 9:38 am, edited 1 time in total.


JaWax
Posts: 2
Joined: Wed Oct 18, 2017 1:15 pm

Re: CMS/Firefox/Win7 - Security Certificate Invalid

Post by JaWax » Wed Oct 25, 2017 9:30 am

Thanks for the suggestion.

Tried again, worked perfectly!


Martinadu
Posts: 88
Joined: Wed Sep 29, 2004 2:52 pm

Re: CMS/Firefox/Win7 - Security Certificate Invalid - solved

Post by Martinadu » Tue Nov 07, 2017 2:43 pm

As discovered already, the gclib.dll under C:\Program Files\Gemalto\Classic Client\BIN\ is what was needed.
The issue started with Mozilla's release of a new proper 64 bit version of Firefox last month which required the proper 64 bit dll. Version 56

Regards,

Support


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