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CMS/Firefox/Win7 - Security Certificate Invalid - solved

Posted: Wed Oct 18, 2017 1:25 pm
by JaWax
Since the recent update to Firefox Version 56.0.1 (64-Bit) the login to the CMS is no longer possible. Firefox won't accept any exceptions. Gemalto Toolbox does not report any errors.

Our current workaround is to use Internet Explorer, but for a list of reasons we are not very happy with that.

Does anyone have any suggestions on how to repair this?

Fehler: Gesicherte Verbindung fehlgeschlagen

Ein Fehler ist während einer Verbindung mit epogateway.epo.org aufgetreten. Die SSL-Gegenstelle konnte keinen akzeptablen Satz an Sicherheitsparametern aushandeln. Fehlercode: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

Re: CMS/Firefox/Win7 - Security Certificate Invalid

Posted: Wed Oct 25, 2017 8:27 am
by orakelfromdelphi
We resolved this issue in our firm by using:

C:\Program Files\Gemalto\Classic Client\BIN\gclib.dll


instead of

C:\Program Files (x86)\Gemalto\Classic Client\BIN\gclib.dll

even if the latter is the file-location which is suggested by http://docs.epoline.org/doc/epoline/fir ... fox_EN.pdf

Now it works fine.

Re: CMS/Firefox/Win7 - Security Certificate Invalid

Posted: Wed Oct 25, 2017 9:30 am
by JaWax
Thanks for the suggestion.

Tried again, worked perfectly!

Re: CMS/Firefox/Win7 - Security Certificate Invalid - solved

Posted: Tue Nov 07, 2017 2:43 pm
by Martinadu
As discovered already, the gclib.dll under C:\Program Files\Gemalto\Classic Client\BIN\ is what was needed.
The issue started with Mozilla's release of a new proper 64 bit version of Firefox last month which required the proper 64 bit dll. Version 56

Regards,

Support