CMS use On Windows 8 + Internet Explorer

Post Reply

fabienh
Posts: 1
Joined: Tue Nov 10, 2015 10:01 pm

CMS use On Windows 8 + Internet Explorer

Post by fabienh » Tue Nov 10, 2015 10:07 pm

Hello,
i'm trying to use CMS Online Filing on Windows 8 + Internet Explorer.

When i connect to https://epogateway.epo.org/prd2/epo/PatentApplication

Internet Explorer is asking for a smartcard on the list. After that, NO pin is asked.

And an error is displayed :

"Cette page web ne peut s'afficher

Verifier que l'adresse web https://epogateway.epo.org est correcte"

I have checked IE Setting (TLS, ..) to be the same as in new_online_filing_CMS_settings_quick_access_fr.pdf

Any Idea ?

Thanks,
Fabien


Martinadu
Posts: 88
Joined: Wed Sep 29, 2004 2:52 pm

Re: CMS use On Windows 8 + Internet Explorer

Post by Martinadu » Mon Nov 23, 2015 3:47 pm

Dear Fabien,

Indeed the settings in documentation works, but due to different configurations on
PCs, networks and Firewalls you may encounter issues. The setup below on the
Gemalto download page doeas a better job


Users of Microsoft Internet Explorer 9.0, 10.0 and 11 will need to uncheck the Protected Mode option and disable SSL 2.0, TLS 1.1 and TLS 1.2

Les utilisateurs de Microsoft Internet Explorer 9.0, 10.0 et 11 doivent décocher l'option de mode protégé et desactiver SSL 2.0, TLS 1.1 et TLS 1.2 pour permettre un accès sécurisé aux services en ligne.

Installations


Post Reply