eOLF 3.20 Server Manager - Backup Problems
Posted: Wed Apr 23, 2008 12:05 pm
Hello,
We have an issue with the backup service in the Server Manager, and would like to know whether anyone else has seen and overcome the problem.
We run eOLF in client/server mode with approx. 40 users. Due to problems with the EPC2000 update, we built a new server on Win2003 server. and managed to transfer the database from the old server (Win2000).
Now when we try to use the Backup utility in Server Manager to backup or restore the database, we get an error 'Error occurred while database restoring (or backuping): Cannot attach to services manager' and the process fails. We can sometimes get it to work by stopping the services manually in Server Manager, but not reliably. We have confirmed this behaviour on a second Win2003 server installation.
EPO technical support have been told, but no news so far. Anyone got any ideas?
Thanks.
Geoff
We have an issue with the backup service in the Server Manager, and would like to know whether anyone else has seen and overcome the problem.
We run eOLF in client/server mode with approx. 40 users. Due to problems with the EPC2000 update, we built a new server on Win2003 server. and managed to transfer the database from the old server (Win2000).
Now when we try to use the Backup utility in Server Manager to backup or restore the database, we get an error 'Error occurred while database restoring (or backuping): Cannot attach to services manager' and the process fails. We can sometimes get it to work by stopping the services manually in Server Manager, but not reliably. We have confirmed this behaviour on a second Win2003 server installation.
EPO technical support have been told, but no news so far. Anyone got any ideas?
Thanks.
Geoff