Espacenet verification

This is where you will find Espacenet relevant technical issues as well as the respective tips and workarounds
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IP_Paralegal
Posts: 1
Joined: Wed Feb 21, 2018 6:06 pm

Espacenet verification

Post by IP_Paralegal » Wed Feb 21, 2018 6:28 pm

There has to be a way to bypass the espacenet verification when downloading a pdf. Its too much of a hassle to have to enter / re-enter digits for each search / download. I'm hopeful there is a way to download documents without having to go through the verification.


EPO / Patent Information
Posts: 370
Joined: Wed Nov 12, 2014 3:36 pm

Espacenet verification

Post by EPO / Patent Information » Fri Mar 02, 2018 8:21 am

Dear IP_Paralegal,

It should be sufficient to enter the verification code only once. If the code (or another one) keeps reappearing you need to ensure that your cookies are enabled.

If the verification continues to pop-up with your cookies enabled, please send us your IP address (to patentinformation@epo.org) and the date and time you last encountered the problem.

Our IT colleagues can then check if there is an other underlying issue.
Kind regards,

The Patent Information User Support Team


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