Export Format changes in V5

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caryg
Posts: 14
Joined: Mon Jun 28, 2004 5:51 pm

Export Format changes in V5

Post by caryg » Tue Mar 16, 2010 4:59 pm

Hi,

I have noticed that the export of completed forms has been changed. It appears that the filing receipt pdf is no longer present and in its place is a receipt.dat file.

This file is not readable by any available program which is a major drawback if you have archived the submission out of Epoline and want to store it in your Document Database as we wish to.

Please could you explain why this change has been made and better still provide a human readable form of the receipt in the export folder.

Regards

Cary


twesthues
Posts: 154
Joined: Mon Oct 13, 2003 1:44 pm
Location: Munich
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Re: Export Format changes in V5

Post by twesthues » Tue Mar 16, 2010 5:38 pm

Hi Cary,

the pdf and xml will be re-enabled next to the receipt.dat file with the next update for the April changes. In the meantime, we can offer a small tool to extract the pdf and xml from the receipt.dat file - please contact our support.

Thorsten
at your service for the EPO Online Services Team!


caryg
Posts: 14
Joined: Mon Jun 28, 2004 5:51 pm

Re: Export Format changes in V5

Post by caryg » Wed Mar 17, 2010 11:23 am

Hi Thorsten,

Thank you for your prompt response, I will contact support this morning.

Cary


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