Known issues and workarounds

Here you can ask questions, exchange experiences and solutions, post ideas and share your opinions and information regarding the new Espacenet.

The moderators will use this space to announce changes or other relevant information. For the exchange of information regarding the classic Espacenet please proceed to the dedicated forum for classic Espacenet.
Post Reply

Patent Information Marketing
Posts: 139
Joined: Fri Mar 03, 2017 1:16 pm

Known issues and workarounds

Post by Patent Information Marketing » Thu Nov 14, 2019 5:01 pm

  • Please use an alternative browser if you encounter any problems with Internet Explorer
  • Please reload the page by pressing Shift F5 if any interface elements are missing, in case this fails, close all browser windows and restart the browser
  • With some screen resolutions and window sizes not all the information may always be visible. This problem occurs when you resize the screen significantly from one size to another.
  • Non-patent literature without XP numbers cannot be transferred from the citation tab to the result list.
  • Transferring XP citations to a result list for further inspection may fail when a citation is made not directly to the patent itself but to non-patent literature referring to it. When more than 10 XP NPL publications are cited in a patent, there is a limitation that prevents these from being transferred correctly to the result list.
  • Please see the correct sorting of the applicants and inventors in the original document view (the sorting may be different in the result list and bibliographic tab)
  • CPC assignments given by national offices may be incomplete i.e. either the symbol is missing or the country of assignment or both
  • Printing bibliographic data via the three dot menu will indicate the presence of CPC C-sets by showing the label, but will not print the C-sets
Kind regards

Patent Information Marketing


Post Reply