Latest Firefox issue: 104 Timeout issues

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Martinadu
Posts: 132
Joined: Wed Sep 29, 2004 2:52 pm

Latest Firefox issue: 104 Timeout issues

Post by Martinadu » Fri Sep 02, 2022 11:44 am

We are pleased to inform that we had found the root of the problem.
There have been changes /bug in the most recent versions of the Firefox web browser.

This means that you will not be able to access our old Online Services portal and the Online Filing 2.0 .
You can however access the Central Fee Payment (CFP) and the MyEPO Portfolio and use you Online Filing Software.

There are 3 possibilities:

A. IF you do not use the Online Filing 2.0, then use the CFP and the MyEPO to access Fee payment and the Mailbox. (no action required)

B. Do your work on any other web browser like Microsoft Edge or Google Chrome (which have no problem)

C. IF you really prefer to use the Firefox ONLY and access the Portal and/or the Online Filing 2.0, then remove the cryptovision version you have and install this version below, which allows does not generate the error.
Windows: http://webserv.epo.org/download.nsf/0/ ... enDocument

MAC: http://webserv.epo.org/download.nsf/0/7 ... enDocument

This will suffice


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