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Legal data page

Posted: Mon Oct 05, 2015 7:34 pm
by look4answer
Hi,

I have a quick question about legal data page. It used to be that a direct link to OPS legal data is ended with 'legal'. For example, a link to US8444198 legal information would be -- http://ops.epo.org/3.1/rest-services/fa ... 8.B2/legal . Just today, an error display an error "The request could not be processed. Please try again later" with Server.DomainAccess code. Could anyone please direct me to the right legal info page given a patent number?

Thank you,

Re: Legal data page

Posted: Mon Oct 05, 2015 7:36 pm
by look4answer
Err, never mind. Just found out that the server has changed the link address to be similar to the bibliographic page...

Re: Legal data page

Posted: Mon Oct 05, 2015 8:38 pm
by look4answer
Hmm... I am sorry again. The info I got from the other link isn't legal data. If anyone could please guide me to the a URL of patent family legal data?

Thank you.

Re: Legal data page

Posted: Tue Oct 06, 2015 6:39 am
by EPO / OPS Support
Hi,

I am not sure if I get your problem - when I click on your link I get Family service with Legal constituent.

Can you be more specific with your issue, please?

Regards,
OPS support

Re: Legal data page

Posted: Tue Oct 06, 2015 12:42 pm
by look4answer
Hi OPS Support,

Thank you for your reply. It seems that it fixed itself. I am guessing the server was rebooting or something. Anyway, thank you again.

Re: Legal data page

Posted: Mon Dec 21, 2015 4:36 pm
by look4answer
Hi OPS Support,

I have to revive this thread due to a different error but the same purpose of question. Since last Friday, it seems that I could not retrieve legal data again. For example, when I go to http://ops.epo.org/3.1/rest-services/fa ... 4.B1/legal , what I get is as follows:

<fault><code>SERVER.EntityNotFound</code><message>No results found</message></fault>

Many of patents I tried came up with the similar message. Does this mean the URL has changed to something else? If so, could you please guide me to the right direction.

Thank you,
Taywin

Re: Legal data page

Posted: Mon Dec 21, 2015 5:47 pm
by EPO / OPS Support
Dear user,

We are currently experiencing problems with US legal data.

Our technical team says it will be solved tonight.

Please be so kind to try again tomorrow and let us know if the issue is solved as expected.

We apologise for the inconvenience.

Kind regards,

OPS Support

Re: Legal data page

Posted: Tue Dec 22, 2015 11:11 am
by EPO / OPS Support
Dear user,

Unfortunately the issue was not solved as expected.
We hope that it will be fixed by tomorrow morning (European time).

Kind regards,

OPS Support

Re: Legal data page

Posted: Tue Dec 22, 2015 1:25 pm
by look4answer
OPS Support,

Thank you very much for the update.

Taywin

Re: Legal data page

Posted: Wed Dec 23, 2015 1:55 am
by jhchoi
Dear OPS support

I expect this issue to be resolved soon .
Our firm has received a lot of help from OPS.

Thank you.

JAEHO