Let's Skype!

This space is made available to users of Open Patent Services (OPS) web-service and now also to users of EPO’s bulk data subscription products such as 14. EPO worldwide bibliographic database (DOCDB), 14.11 EPO worldwide legal status database (INPADOC), 14.12 EP full text data, 14.1 EP bibliographic data (EBD)and more.

Users can ask each other questions, exchange experiences and solutions, post ideas. The moderator will use this space to announce changes or other relevant information.
Post Reply

EPO / OPS Support
Posts: 1278
Joined: Thu Feb 22, 2007 5:32 pm

Let's Skype!

Post by EPO / OPS Support » Fri Feb 14, 2020 7:52 am

Dear all,
The EPO has recently start using Skype for Business which now allows us to enhance our user support by offering additional possibility to arrange online meetings/sessions with you, your programers, your contractors and whoever else you want to have involved in discussions about patent information data in our tools and products, especially bulk data products and OPS.

I am happy to offer my expertise as data specialist to any new or potential user of bulk data or OPS as well as to any existing users who want to take occasional chance to talk to me directly about their experience using our data or just to give us any data related constructive feedback or brainstorm with us about what else can be achieved with information we provide.

I can offer consultation sessions/meetings on:
• how to use our data or OPS
• what is possible and what is not possible to do with our data or with OPS
• how to best combine use of different datasets with OPS or other webservices
• what are best bulk products to use in your project or your tool/software/search engine that you are developing, remodelling or enhancing
• clarify any issues you might have with data or webservices
• get basic information to decide which product/tool best suits your needs before you place an order
• offer short online trainings for your team on how to search in OPS or on any other bulk data-related topic (like families in OPS, about citations, coverage issues etc)

If topics of your interest are about the following then lets talk:

https://www.epo.org/searching-for-paten ... -sets.html
https://www.epo.org/searching-for-paten ... html#tab-1
https://www.epo.org/searching-for-paten ... erage.html

We cannot help you with programing or any IT developers related issues, we can only help with information related to data, to patent information basics or features in our data or webservices.

If you want to use this opportunity to talk to me directly then don’t hesitate, just send me an email to patentdata(at)epo.org, tell me what you want to talk about and approximate date/time you have in mind and after we clarify availability on both sides I will send you and all involved an invitation to a Skype meeting. Please note that due to security issues at the EPO we can only use Skype option at this point in time.

We still offer options to contact us via email or to use this forum, of course.

I am looking forward to talk to you, to meet you and your team in “person” online in order to get to know each other better and to maybe offer some efficient insight to you and your team about what EPO bulk data and OPS can do for you. Time is money, so video meetings like this can be efficient way to exchange information and to talk to the teams anywhere in the world about their very specific topics or problems.

I hope to see you online soon and send you best regards from EPO Vienna

Ms Vesna Vajsbaher for Bulk data and OPS webservices,
Patent Data Team in European Patent Office in Vienna, Austria.

Post Reply