OPS unavailable as of 16:11 UTC on 2018-05-31

This space is made available to users of Open Patent Services (OPS) web-service and now also to users of EPO’s bulk data subscription products such as 14. EPO worldwide bibliographic database (DOCDB), 14.11 EPO worldwide legal status database (INPADOC), 14.12 EP full text data, 14.1 EP bibliographic data (EBD)and more.

Users can ask each other questions, exchange experiences and solutions, post ideas. The moderator will use this space to announce changes or other relevant information.
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jalipert
Posts: 13
Joined: Wed Nov 15, 2017 5:16 am

OPS unavailable as of 16:11 UTC on 2018-05-31

Post by jalipert » Thu May 31, 2018 5:26 pm

Unable to use any of the OPS API at this time. Is there a place for announcements of planned downtime or was this unexpected?

Thanks!
Joe


tnorthrup
Posts: 1
Joined: Thu May 31, 2018 5:49 pm

Re: OPS unavailable as of 16:11 UTC on 2018-05-31

Post by tnorthrup » Thu May 31, 2018 5:55 pm

Same. Getting Bad Gateway / 503.

Service updates can appear here: http://www.epo.org/service-support/updates.html
... but it looks like only AFTER the issue has been resolved.


jalipert
Posts: 13
Joined: Wed Nov 15, 2017 5:16 am

Re: OPS unavailable as of 16:11 UTC on 2018-05-31

Post by jalipert » Thu May 31, 2018 8:01 pm

it's back up now. total downtime: 2 hours, 50 minutes


EPO / OPS Support
Posts: 989
Joined: Thu Feb 22, 2007 5:32 pm

Re: OPS temporarily unavailable from 16:11 UTC on 2018-05-31

Post by EPO / OPS Support » Fri Jun 01, 2018 6:32 am

Dear users,

This disruption of service came unexpected. We apologise for the inconvenience.

Kind regards,
OPS support


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