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outage? "InvalidApiKey"

Posted: Mon May 06, 2019 5:51 pm
by geoff_cline
When attempting to translate patents, I am getting sent to this URL: " ... alidApiKey"

with the message: "Patent Translate is currently overloaded by requests. Please try again in a few seconds.
We apologise for any inconvenience this may cause.
Contact Patent Translate team"

This is happening for multiple users, haven't been able to get anything to translate. Any ideas?

Re: outage? "InvalidApiKey"

Posted: Fri May 10, 2019 9:27 am
by ambros
Thank you for your message. The technical team is working on a long term solution. Meanwhile it could help trying again as suggested by the message you received.