PCT - SFD Error - Can't Specify Language

Locked

John M
Posts: 14
Joined: Mon Feb 08, 2010 12:49 pm

PCT - SFD Error - Can't Specify Language

Post by John M » Mon Nov 10, 2014 10:24 am

We are attempting to submit replacement drawings to the UKIPO as Receiving Office using OLF software, having selected IB and using PCT-SFD. We received the error “the language of the document is required”. We are unable to specify a language because (i) the language drop down box is blank and there is no language to select; and (ii) it is not possible to manually input a language such as “EN”. We are using PCT SFD 5.0.7.120 and IB PTCH 5070. I called the UKIPO and they didn't know what to do as the drop down box gives them the option to select a language (unlike ours where the drop down box is empty). We have this issue on two separate installations on two different PCs. Any ideas?


John M
Posts: 14
Joined: Mon Feb 08, 2010 12:49 pm

Re: PCT - SFD Error - Can't Specify Language

Post by John M » Mon Nov 24, 2014 10:17 am

Problem fixed by installing latest version including bug fixes.


Locked