Potential disturbance in our services and data deliveries

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EPO / OPS Support
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Joined: Thu Feb 22, 2007 5:32 pm

Potential disturbance in our services and data deliveries

Post by EPO / OPS Support » Mon Mar 16, 2020 4:25 pm

Dear subscribers to bulk data products and OPS

Due to the precautionary measures the EPO is taking: https://www.epo.org/news-issues/covid-19.html and the most recent development in Austria, in force as of today, and its potential impact on the EPO's administrative and technical processes, we might not always be able to provide our services on the accustomed level.

We might encounter delays in the data delivery, in approving OPS registrations or simply replying to your emails or tickets during this period.

We are working from home as of today, we are available via email and Skype/phone but we are not sure how this way of working will be sustainable in the future.

We will do our best to provide continuous support on a high level to all users of our products and services

Stay safe and all the best to all from Patent Data Team in EPO Vienna Office

Vesna for OPS support and Patent Data Team

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