Problems with smart card while signing

Post Reply

mikkel
Posts: 1
Joined: Wed Mar 12, 2008 1:50 pm

Problems with smart card while signing

Post by mikkel » Wed Mar 12, 2008 1:56 pm

Dont know if this is in the right sub-forum, but anyways.

Me and my colleague started having problems with signing documents before christmas at some point. We simple get a message saying that we have to check if the smart card is inserted correctly. I have tried reinstalling both online filing and the whole gemplus thing but it continues to say the same thing.

Any ideas?


squall
Posts: 10
Joined: Fri Mar 14, 2008 8:48 am

Re: Problems with smart card while signing

Post by squall » Fri Mar 14, 2008 10:33 am

Thats tough men

_____________________
Fitness Workouts


twesthues
Posts: 154
Joined: Mon Oct 13, 2003 1:44 pm
Location: Munich
Contact:

Re: Problems with smart card while signing

Post by twesthues » Mon Mar 17, 2008 10:40 am

Please contact our support@epo.org for operational issues like these - the forum is not a good place for such things. You probably need to provide our support with some more details about smartcards, operating system, gemsafe libraries version etc. for enabling them to help you.

Regards,
/Thorsten/


Post Reply