Publication not found in new Espacenet

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Gregoire
Posts: 2
Joined: Thu Feb 22, 2024 4:07 pm

Publication not found in new Espacenet

Post by Gregoire » Thu Feb 22, 2024 4:24 pm

Hello,

I noticed that the publication WO2024028403 is not available in the new Espacenet interface, yet it appears in the old interface.

Could you explain how this is possible?

Best regards,


EPO / EPAL Team
Posts: 144
Joined: Mon Dec 22, 2014 8:30 am

Re: Publication not found in new Espacenet

Post by EPO / EPAL Team » Fri Feb 23, 2024 11:13 am

Dear Gregoire,
There shouldn't be any difference in coverage. Here's the link to this document in Espacenet WO2024028403
Can you please check My Espacenet, select My queries and relaunch the query you submitted yesterday? does it gives you today the correct result? If you want us to investigate it further, please share with us (support@epo.org) a screen shot of your My queries page showing the search you did.
Best regards, User Support Team


Gregoire
Posts: 2
Joined: Thu Feb 22, 2024 4:07 pm

Re: Publication not found in new Espacenet

Post by Gregoire » Fri Feb 23, 2024 1:17 pm

Thank you for your quick response. It is working now, but it wasn't functioning yesterday and also experienced issues last week when my colleague tried. This is quite peculiar. However, as long as the issue doesn't recur, no harm done.

Best regards,


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