Recent OPS outages

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jalipert
Posts: 14
Joined: Wed Nov 15, 2017 5:16 am

Recent OPS outages

Post by jalipert » Sun Dec 01, 2019 7:20 am

Hello OPS Team,

We've noticed some recent outages w/ various OPS services beyond the normal nightly maintenance window. Are these issues expected to be resolved soon?

Detected outages over the past two days:

11/29/2019:
7:33PM UTC (for 1 minute)
8:05 PM UTC (for 6 minutes)
8:41 PM UTC (for 1 minute)
8:58 PM UTC (for 3 minutes)
9:31 PM UTC (for 5 minutes)
10:06 PM UTC (for 34 minutes [family API only])
11:57 PM (for 1 minute)

11/30/2019
9:28 AM UTC (for 1 minute)
12:06 PM UTC (for 1 hour, 34 minutes [biblio and family APIs])

Best,
Joe


EPO / OPS Support
Posts: 1027
Joined: Thu Feb 22, 2007 5:32 pm

Re: Recent OPS outages

Post by EPO / OPS Support » Wed Dec 04, 2019 2:21 pm

Hi,

Please note that OPS is connected to over 100 different internal databases and the only thing that I can see looking back is that on both days we indeed had some Interruptions in different databases, at different levels. Usually colleagues in charge would inform us if they know that Interruption or maintenance could have affect on external OPS users, but in this case we were not informed of any such possibility because databases affected are not directly connected to OPS.

Regards,
Vesna for OPS support


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