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Recent OPS outages

Posted: Sun Dec 01, 2019 7:20 am
by jalipert
Hello OPS Team,

We've noticed some recent outages w/ various OPS services beyond the normal nightly maintenance window. Are these issues expected to be resolved soon?

Detected outages over the past two days:

7:33PM UTC (for 1 minute)
8:05 PM UTC (for 6 minutes)
8:41 PM UTC (for 1 minute)
8:58 PM UTC (for 3 minutes)
9:31 PM UTC (for 5 minutes)
10:06 PM UTC (for 34 minutes [family API only])
11:57 PM (for 1 minute)

9:28 AM UTC (for 1 minute)
12:06 PM UTC (for 1 hour, 34 minutes [biblio and family APIs])


Re: Recent OPS outages

Posted: Wed Dec 04, 2019 2:21 pm
by EPO / OPS Support

Please note that OPS is connected to over 100 different internal databases and the only thing that I can see looking back is that on both days we indeed had some Interruptions in different databases, at different levels. Usually colleagues in charge would inform us if they know that Interruption or maintenance could have affect on external OPS users, but in this case we were not informed of any such possibility because databases affected are not directly connected to OPS.

Vesna for OPS support