Reporting errors in the data

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nikhil
Posts: 24
Joined: Wed Sep 21, 2011 12:46 pm

Reporting errors in the data

Post by nikhil » Tue Dec 10, 2013 11:55 am

Hi,

Sometimes we come across errors in OPS data. For example, see https://ops.epo.org/3.1/rest-services/p ... 897/biblio - the title is in French but it is marked as English.

Should I post such errors on this forum, or is there a separate email id, form etc. for reporting such errors?

Regards,
Nikhil


EPO / OPS Support
Posts: 1027
Joined: Thu Feb 22, 2007 5:32 pm

Re: Reporting errors in the data

Post by EPO / OPS Support » Tue Dec 10, 2013 12:54 pm

Dear user,

Thank you for reporting this.

That is clearly data issue and no OPS specific problem.

There is a link for such error reporting available in Espacenet;https://forms.epo.org/searching/free/es ... form.html?

After filling out this form, departments in charge will directly receive requests for corrections. Since OPS is a system feeding Espacenet, same errors in data will be in both systems.

PS: your CA issue I will report instead of you.

Kind regards,

OPS support


nikhil
Posts: 24
Joined: Wed Sep 21, 2011 12:46 pm

Re: Reporting errors in the data

Post by nikhil » Tue Dec 10, 2013 7:08 pm

Thanks for the link to the error form - I will cross check with Espacenet whenever I come across any more errors and report all data issues via that form.

We have found another error which is not a data issue. Some of the PNG images that we have tried to download result in a file of zero bytes. For example, check the URL https://ops.epo.org/3.1/rest-services/p ... ng?Range=1 Trying to download the TIF version of the same file works fine via https://ops.epo.org/3.1/rest-services/p ... if?Range=1


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