Reporting errors in the data

This space is made available to users of Open Patent Services (OPS) web-service and now also to users of EPO’s bulk data subscription products such as 14. EPO worldwide bibliographic database (DOCDB), 14.11 EPO worldwide legal status database (INPADOC), 14.12 EP full text data, 14.1 EP bibliographic data (EBD)and more.

Users can ask each other questions, exchange experiences and solutions, post ideas. The moderator will use this space to announce changes or other relevant information.
Post Reply

nikhil
Posts: 24
Joined: Wed Sep 21, 2011 12:46 pm

Reporting errors in the data

Post by nikhil » Tue Dec 10, 2013 11:55 am

Hi,

Sometimes we come across errors in OPS data. For example, see https://ops.epo.org/3.1/rest-services/p ... 897/biblio - the title is in French but it is marked as English.

Should I post such errors on this forum, or is there a separate email id, form etc. for reporting such errors?

Regards,
Nikhil


EPO / OPS Support
Posts: 1298
Joined: Thu Feb 22, 2007 5:32 pm

Re: Reporting errors in the data

Post by EPO / OPS Support » Tue Dec 10, 2013 12:54 pm

Dear user,

Thank you for reporting this.

That is clearly data issue and no OPS specific problem.

There is a link for such error reporting available in Espacenet;https://forms.epo.org/searching/free/es ... form.html?

After filling out this form, departments in charge will directly receive requests for corrections. Since OPS is a system feeding Espacenet, same errors in data will be in both systems.

PS: your CA issue I will report instead of you.

Kind regards,

OPS support


nikhil
Posts: 24
Joined: Wed Sep 21, 2011 12:46 pm

Re: Reporting errors in the data

Post by nikhil » Tue Dec 10, 2013 7:08 pm

Thanks for the link to the error form - I will cross check with Espacenet whenever I come across any more errors and report all data issues via that form.

We have found another error which is not a data issue. Some of the PNG images that we have tried to download result in a file of zero bytes. For example, check the URL https://ops.epo.org/3.1/rest-services/p ... ng?Range=1 Trying to download the TIF version of the same file works fine via https://ops.epo.org/3.1/rest-services/p ... if?Range=1


Post Reply