SP3 Problem ?

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Omega
Posts: 48
Joined: Wed May 31, 2006 12:09 pm

SP3 Problem ?

Post by Omega » Tue Jun 07, 2011 7:31 am

Hi !

Is there a change or a bug in SP3 (Form 1200) ? After SP3 our generated XML has problems with the fees after import. Only very few fees are shown and some important are missing (020 etc.).

THanks for help.


Omega
Posts: 48
Joined: Wed May 31, 2006 12:09 pm

Re: SP3 Problem ?

Post by Omega » Tue Jun 14, 2011 11:57 am

Anyone from Epo ?


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: SP3 Problem ?

Post by D. Van Haken » Tue Jun 14, 2011 12:59 pm

Omega,

can you verify if the xml shows: fee-amounts-unlocked-by-user="no" ?
It can be found in <ep-financial-data curr="EUR" fee-amounts-unlocked-by-user="no">.

If the atribute fee-amounts-unlocked-by-user is missing then by default it is assumed to be "yes" (unlocked) and the fees will be imported as is.
If it is set to "No" then the default values of the fees will be calculated (<fee-factor> should not be empty and different from 0).

This attribute was introduced in 2009.
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


Omega
Posts: 48
Joined: Wed May 31, 2006 12:09 pm

Re: SP3 Problem ?

Post by Omega » Tue Jun 14, 2011 1:54 pm

Hello.

This does not change that the fees are simply not shown. And a settings from 2009 does not explain why the problems came with SP3 2 Weeks ago.

Thanks.

[quote="D. Van Haken"]Omega,

can you verify if the xml shows: fee-amounts-unlocked-by-user="no" ?
It can be found in <ep-financial-data curr="EUR" fee-amounts-unlocked-by-user="no">.

If the atribute fee-amounts-unlocked-by-user is missing then by default it is assumed to be "yes" (unlocked) and the fees will be imported as is.
If it is set to "No" then the default values of the fees will be calculated (<fee-factor> should not be empty and different from 0).

This attribute was introduced in 2009.[/quote]


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: SP3 Problem ?

Post by D. Van Haken » Wed Jun 15, 2011 9:58 am

Omega,

You are correct, some of the fees in EP1200 are not shown when importing an xml which has minimal fees information.
A correction to this issue is fortunately implied in the update that we provided yesterday evening (14/6) to address an issue which occurs when using older templates (created prior to V5SP3 installation).
Installing this update should solve your issue and show all the possible fees, ready to be selected.

The update is also made available via LiveUpdate to all users.
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


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