Technical issues causing intermittent error messages

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EPO / Patent Information
Posts: 314
Joined: Wed Nov 12, 2014 3:36 pm

Technical issues causing intermittent error messages

Post by EPO / Patent Information » Wed Feb 07, 2018 10:04 am

Dear Espacenet Users,

We are currently experiencing technical problems that are causing an error message saying that the service is "temporarily unavailable" to pop-up.

We appreciate that this is extremely disruptive for users when searching in Espacenet and our technicians are doing their utmost to find the problem and solve it as soon as possible.

In the meantime, if this error message appears simply click on another part of the screen for it to disappear. For example, you are in the bibliographic data view and the error message pops-up, click on claims, or description and then back on bibliographic data to continue working.

We apologise for the inconvenience.
Kind regards,

The Patent Information User Support Team

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