time slot


Posts: 1
Joined: Tue Aug 25, 2009 8:29 am

time slot

Post by Anders » Fri Nov 12, 2010 2:17 pm

Exists a time slot for online filing? e.g. 8 am to 6 pm?

D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: time slot

Post by D. Van Haken » Tue Nov 16, 2010 1:15 pm

Unless there is a scheduled or unscheduled outage of the server, one can file 24 hours by 7 days, hence at all time exceptions excluded.
When you would like to contact EPO User support then you are limited to:
Monday to Friday, 08.00-18.00 hrs CET

as stated on the ww.epoline.org website.

The availability of the Online filing can also be checked on the ww.epoline.org website home page, left hand side at the bottom):

Online Filing availability
EPO server
The EPO's server for Online Filing is available.
DPMA server
The DPMA's server for Online Filing is available.

Dirk Van Haken
Product Manager Online Filing