time slot

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Anders
Posts: 1
Joined: Tue Aug 25, 2009 8:29 am

time slot

Post by Anders » Fri Nov 12, 2010 2:17 pm

Exists a time slot for online filing? e.g. 8 am to 6 pm?


D. Van Haken
Posts: 70
Joined: Thu Jan 29, 2009 2:14 pm

Re: time slot

Post by D. Van Haken » Tue Nov 16, 2010 1:15 pm

Unless there is a scheduled or unscheduled outage of the server, one can file 24 hours by 7 days, hence at all time exceptions excluded.
When you would like to contact EPO User support then you are limited to:
Monday to Friday, 08.00-18.00 hrs CET

as stated on the ww.epoline.org website.

The availability of the Online filing can also be checked on the ww.epoline.org website home page, left hand side at the bottom):

Online Filing availability
EPO server
The EPO's server for Online Filing is available.
DPMA server
The DPMA's server for Online Filing is available.
regards,

Dirk Van Haken
Product Manager Online Filing
EPO


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